Job Description

ABOUT THE ROLE: As a Sales Engineer, you will drive business growth by providing technical insight and support to Ezoic's Publisher Success team. This role involves interacting directly with our digital teams, our software engineering teams, and directly with publishers. A successful candidate will communicate with confidence and clarity to both technical and non-technical people and have the ability to reassure all stakeholders through any technical process. The position also involves educating publishers and our team on our solutions and value propositions while supporting them as needed.  You will learn the inner workings of Ezoic's platform and become a key member of our team. 

RESPONSIBILITIES INCLUDE:

• Troubleshooting and supporting any technical needs or asks for our team and publishers in relation to their sites
• Working with sales, publisher success, engineers and product teams to ensure optimal use of the platform
• Debugging problems with publishers' websites and resolving them
• Identifying and documenting common issues or requests and working with the engineering team to improve our products
• Key member of our VIP publisher facing team

DESIRED SKILLS / EXPERIENCE:

• BA/BS degree or equivalent practical experience
• Familiarity with web development (HTML, JS, CSS) a plus
• Ability to debug connections using command line tools like dig and cURL
• High-level understanding of website performance is helpful  
• Experience in a technical support or customer-facing role is a plus.

WHAT WE ARE LOOKING FOR:

• A creative problem solver -  If you don't know the answer, then you need to know how to find a way to it
• Ability to learn quickly and continuously. Have a flexible and adaptive mindset necessary for a fast-paced environment
• A multi-tasker who can handle multiple inquiries at once and prioritize them accordingly
• A clear and efficient communicator. Able to summarize technical concepts to less technically inclined people, and provide succinct instructions to resolve issues

WORKING AT EZOIC:

Here @ Ezoic we have a work-hard play-hard mentality.  We trust our employees to get their jobs done, and provide them with unlimited PTO, flexible working schedules, encouraged volunteerism, and complete autonomy in their role.  Pre-covid, our open concept office facilitated communication and socialization across departments, provided catered meals twice a week, beer and kombucha on tap, a working gym with a Peloton bike, and video games galore!  

Our company follows Holacracy, an organizational structure where everyone has the ability to be involved in business decisions and team strategy regardless of tenure.  

We want people to feel like they can be themselves, be innovative and creative, and be excited to be an integral part of a fast-paced, growing team!

Benefits include salary, monthly bonus, 401k matching plan, health insurance, and being part of an awesome company!

If you're looking for a place that focuses on data-driven execution with no bureaucracy, politics, or anything else that doesn't make sense, Ezoic is the right place for you.

We strive to test, learn, and improve, continuously developing our technology and growing relationships with our platform users.  Our office environment is relaxed, casual, and fun, but hard-working. 

ABOUT EZOIC:

Ezoic, a VC-backed Google Certified Publishing Partner, is an easy-to-use, yet incredibly sophisticated machine learning platform that allows digital publishers to automatically test content, layouts, and ads to enhance user experience and increase digital revenue. The Ezoic Ad Tester solution won the Google Business Innovation Award in 2016. 

#ZR

Company Description

Ezoic is a Google award-winning, VC-backed startup that provides sophisticated machine learning and artificial intelligence solutions to online publishers. We are a Google Certified Partner that works with some of the largest websites on the internet (you probably see our technology on the websites you visit all of the time). Our industry-leading artificial intelligence platform allows publishers to automatically optimize and run multivariate tests on their websites to increase ad revenue and improve user experiences. Ezoic’s HQ is in Carlsbad, CA with offices in the UK and Canada. We employ approximately 100 team members and have been a growing and profitable organization since 2015. Our culture is casual and fun (Xbox, ping-pong, arcade, and more), but pragmatic and hard working. We are continuing to grow each month and offer our employees rare autonomy over their schedules. We focus on data-driven execution with no bureaucracy, politics, or anything else that doesn’t make sense.