F45 Training, one of the fastest growing fitness companies in the world, has exploded in the last few years with more than 3000 studios in 45 countries, and this is just the beginning.

A group of four F45 NYC locations (Flatiron, Lower East Side, Dumbo and Midtown East) is looking to hire an experienced, energetic, and highly motivated Membership/Sales Manager.

As the lead for the sales function, the Membership/Sales Manager must implement a lead generation/marketing strategies plan to execute and maintain fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Membership Manager is not only a mentor, but an ambassador of our brand, and a proven leader.

Key Responsibilities / Attributes:

Create, properly manage and exceed, all Sales and Operational budgets

Drive financial plans and increase gross margins of the business through optimal programming and capacity utilization

Create annual marketing plan for social media, digital/print marketing, and community events

Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls

Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations

Implement and maintain and grow the total membership base and oversee all aspects of the membership sales process

Increase studio conversion rate and achieve client retention goals

Trial scheduling and follow ups

Drive client referral program

Maintain top-notch cleanliness, appearance and organization of the studio and inventory

Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff

Ensure studio branding by adhering to company guidelines and values

Maintain a strong working knowledge of our small-group training programs by participating in at least two (2) training sessions per week

Ability to develop strong relationships with clients and business partners

Exceptional communication skills

Self-motivated and goal-oriented

Willingness to work flexible hours

Professional, punctual, reliable and neat

Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals

Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

Ability to work independently and collaborate with Studio Owner, Trainers, and clients

Highly organized with the ability to prioritize and meet deadlines

Computer proficiency with MS Office programs, MindBody Online, as well as various media platforms

Maintain a strong working knowledge of our small-group training programs by participating in at least two (2) training sessions per week

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.

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