We are currently looking for a high-energy and detail-oriented Membership Sales Manager to join our F45 Training team in North Beach, San Francisco.
The F45 Training Membership Sales Manager plays a vital role within the team. You will be responsible for coaching classes, signing up clients to memberships, managing social media, implementing community events and effectively delivering the trademark F45 Experience to the membership and community. You will also be required to work closely with the Head Trainer to help mentor any new coaches that join our team.
The candidate must have the ability and desire to nurture and grow a thriving F45 Training culture!
Responsibilities:
In this role, you will be required to:
Coach F45 sessions to the highest standard ensuring that all members are:
getting personalized attention during every class,
performing exercises safely and correctly, and
encouraged and motivated in a vibrant F45 atmosphere.
Introduce classes and demonstrate all scheduled exercises with appropriate modifications as needed.
Build the F45 community by developing rapport with clients, introducing new members to old members, in-class challenges and encouraging referrals.
Track weekly membership and sales data and present data at weekly sales meeting.
Ensure all Front Desk systems and studio processes are adhered to, including member check-in, CRM management, telephone inquiries, email inquiries, payment handling, delinquent account procedures and customer care calls.
Manage social media platforms including Instagram, Facebook, Google Business and Yelp.
Implement a monthly client referral program, every other month.
Adhere to a studio cleaning schedule to ensure the highest standards of cleanliness are met and maintained.
Update and maintain studio inventory of consumables to ensure adequate supply of stock.
Assist the Head Trainer in facilitating F45 Challenge's including information night, body scans, client check-ins and any other challenge events.
Coordinate community outreach events to create corporate partnerships and organic lead generation.
Establish and maintain strategic partnerships with local businesses.
Perform other tasks related to the effective management and development of the studio that may be prescribed from time to time by ownership.
Our F45 family is looking for a Membership Sales Manager to join our team. If you are a positive, outgoing, confident team player this might be the perfect role for you. We are looking for someone who has an unstoppable drive to grow multiple studios, feels comfortable making calls, is a fitness lover, has strong customer service skills and is an overall self-driven salesperson.
Benefits:
Flexible schedule
Free Membership at F45
Competitive salary and bonus structure
Team trainings and outings
Key Responsibilities:
Coach F45 sessions to the highest standard
Ensure all studio processes are adhered to, including member check-in, CRM management, telephone and email inquiries, payment handling, delinquent account procedures and customer care calls
Manage social media platforms including Instagram, Facebook, Google Business and Yelp
Meet and exceed all key performance sales indicators for our studios, including membership sales/renewals, maximizing workout traffic and maintaining premium customer service levels
Build strong relationships with F45 members, corporate businesses and local businesses
Conduct in person, goal-oriented consultations with all trial members
Work collaboratively with the studio managers to manage the studio, ensuring smooth and cohesive operations
Strategize on methods to increase daily lead flow
Manage entire sales process
Meet daily, weekly and monthly sales targets
Drive client referral program
Attend all sales and training meetings
Ensure the highest standards of cleanliness are met and maintained.
Qualifications:
1-year personal training or group fitness experience, essential
1-year previous sales experience, preferred
Excellent customer service skills
Motivated and passionate about health and fitness
Positive and detail-oriented person that can talk to anyone
Comfortable learning new software, such as MindBody and Loyalsnap
<p style="font-size: 8pt;"><em> This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate. </em></p>