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Assistant Studio Manager/Head Trainer

F45 Training CP006504

Assistant Studio Manager/Head Trainer

Seattle, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Training & development

    Tuition assistance

    Our F45 family is looking to grow our management team. As an Assistant Studio Manager/Head Trainer, you will be the face of F45 and will own the F45 experience. The Assistant Studio Manager/Head Trainer plays a pivotal role in assisting the day to day management of the studio, developing the trainers, operating F45 classes, promote the health/wellness benefits associated with a healthy lifestyle, as well as working with the sales team to drive membership sales and retention. The Assistant Studio Manager/Head Trainer is not only a mentor, but an Ambassador of our brand, and a proven leader.

    Key Responsibilities:

    Drive the continued growth of the F45 studio

    Demonstrate knowledge of the brand and model behavior in accordance with company standards.

    Develop relationships with members to foster a strong and connected community

    Provide and maintain the highest level of customer service

    Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff

    Develop a high energy culture through contests and incentive based motivation

    Meet or exceed required performance metrics (KPI’s)

    Ensure compliance and adherence to F45 Training business policies and standards

    Assists in managing the daily operations of the studio

    Managing studio operating expense and payroll budgets within targets

    Manage/coordinate vendors/suppliers

    Maintain top-notch cleanliness, appearance and organization of the studio

    Collaborate with sales team

    Coordinate membership growth and retention

    Execute retention calendar promotions and events

    Assist in managing client memberships and retention with support of sales team including respond to current member needs and member referrals

    Engage local community to drive awareness including studio launch

    Assist with special projects, events, and promotions as needed

    Ensures that all member interface procedures are followed including but not limited to:

    Proper Member Check-In

    Telephone Inquiries (general and sales related)

    Member registration

    Delinquent account/Failed payment procedures

    Customer care calls

    Member change requests

    Assist in recruiting, hiring, training, managing, and developing a dynamic team of fitness trainers

    Assist in training and managing all personal trainers on staff in accordance with the prescribed F45 training methods

    Assist in tracking and ensuring accuracy of all mandatory education certifications/training for all trainers

    Assist in completing monthly trainer evaluations to ensure that all trainers are giving personalized attention during every class, that they are ensuring exercises are performed safely, and correctly, while keeping the members motivated and encouraging in a vibrant F45 atmosphere

    Assist in planning and coordinating shift schedule and ensure the smooth running of a fully staffed daily class schedule

    Build and maintain class size through scheduling optimization

    Maintain serviceability of training equipment

    Coach 18-20 high energy HIIT classes per week, including some weekend classes

    Assist in planning/executing F45 Playoffs Before/After each Challenge

    Qualifications:

    Must have Personal Training Certification through a nationally recognized organization or be willing to obtain one within 90 days of hire.

    Must have CPR/AED/First Aid Certification

    Preferred 1+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating

    Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills

    Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

    Ability to work independently and collaborate with F45 team and clients

    Highly organized with the ability to prioritize and meet deadlines

    Computer proficiency with MS Office programs, MindBody, and various media platforms

    1+ years of proven sales leadership in the Health & Fitness industry preferred

    Benefits:

    Medical, Dental, and Vision

    401k

    Flexible schedule

    Free Membership at F45

    Competitive salary and bonus structure

    Monthly Team outings

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.

    Applicants, please be aware your data collected is governed by F45's privacy policy. Please see the F45 privacy policy for details.