Our F45 family is looking to grow team. If you are a positive, approachable, organized, team player this might be the perfect role for you. We are looking for Front Desk Associate who can also input client information into our systems. This is not a sales role, but the individual will need to learn new software and be able to schedule, input members information and process payments. This individual is comfortable making calls, is a fitness lover, has strong communication and will help the studio operate in a neat and tidy way. This individual will help with marketing or table events; help with planning, set up and break down, attending. The front desk associate will report to the F45 Membership Sales + Marketing Manager plays a vital role within the team by nurturing and growing, as well as retaining, our studio member community. You will work closely with your manager, as well as, the Regional Head Trainer & Associate Head Trainer to foster and retain current members and build a strong positive culture inside of the studio and within the local community.

The ideal candidate is organized and excellent verbal and written communication skills, able to overcome objections.

Key Responsibilities:

Maintaining premium customer service levels

Input client information and process payments

Build strong relationships with F45 members

Conduct tours with our trial members

Manage the studio, ensuring clean, tidy and cohesive operations as per studio standards

Qualifications:

CPR/AED/First Aid Certification Requested

Must have outstanding organizational and care for the studios appearance

Must possess the ability to create a clean environment for staff and clients

Ability to work independently and collaborate with coaches; set-up, break-down, storing of equipment, keeping things neat and tidy at all times

Positive team player and have the ability to prioritize daily required tasks

Participate in social media when requested

Must have transpiration in order to make sure the studio is fully stocked at all times and is able to fulfill the studios needs, when not in stock.

Fitness experience (not required, but a plus)

Personal Training Certification (not required, but a plus)

sales experience (not required, but a plus)

customer service skills

Motivated and passionate about health and fitness

Positive and detail-oriented person that can talk to anyone

Comfortable learning new software

Key Attributes

Maintain top-notch cleanliness, appearance, and organization of the studio and inventory

Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff

Ensure studios adhering to company guidelines and values

Complete all day-to-day operations during your shift

Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, inquiries, and customer care

Is outgoing, energetic, passionate, positive, hard-working, and empathetic, willing to grow, professional, and respectful to all coaches, staff, management and members

Strong interest and passion for fitness - both your own and that of others

Team player, hardworking, and loves helping others (no being one is bigger than another)

Extremely organized, punctual, prepared, and always in uniform

Impeccable attention to detail

Knowledge of social media and other networks

Confident with honest, but fair communication skills

Willing to have uncomfortable conversations and accept/deliver constructive feedback

Empathetic

Ability to connect with members, be approachable

Self-motivated & goal-oriented

This Company Describes Its Culture as:

Innovative -- innovative and risk-taking

People-oriented -- supportive and fairness-focused

Team-oriented -- cooperative and collaborative

This Job Is:

A job for which military experienced candidates are encouraged to apply

Benefits:

Flexible schedule

Free Membership at F45

Monthly Team outings

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.