Benefits:

Bonus based on performance

Who We Are

Our F45 Training Midtown Phoenix family is looking to grow our team with a driven, optimistic and community-focused Sales Associate. This role is responsible for supporting our membership growth, inclusive of lead follow-up, trial conversion, member experience and some support of day-to-day studio operations.

This role is ideal for someone who loves people, thrives in a fast-paced fitness environment, is motivated by goals and believes deeply in the power of health and fitness. The right candidate will be comfortable working independently, executing routine tasks consistently and taking initiative when opportunities arise.

This is a part-time role with required evening and weekend availability.

Role Overview:

The Sales Associate works closely with Studio Ownership and the coaching team to:

Drive membership growth through lead follow-up, trial conversion, referrals and grass roots marketing efforts

Create a welcoming, high-energy experience for prospective and current members

Support daily studio operations, cleanliness and front desk processes

Represent the F45 Training Midtown Phoenix brand with professionalism, positivity and pride

Execute recurring tasks independently while identifying opportunities to improve the member and prospect experience

This role is a great fit for someone who wants to grow within a boutique fitness environment and contribute directly to the studio’s sales, service, and community-building efforts. The ideal candidate is excited about expanding their leadership, responsibility and impact within the studio.

Key Responsibilities:

Sales + Membership Growth

Consistently support monthly sales and membership growth goals

Manage lead follow-up through phone, text, email and in-person conversations

Conduct engaging consultations with trialers and prospective members

Help prospective members understand F45, our training style, membership options and the value of joining the studio

Support trial member conversion through timely follow-up, relationship-building and membership presentations

Assist with referral campaigns, reactivation outreach, local marketing initiatives and community partnerships

Maintain organized lead tracking, follow-up tasks and sales pipeline activity within studio systems

Take initiative to identify opportunities to increase trial bookings, improve show rates and support membership conversion

Member Experience + Community Building

Deliver exceptional customer service to every prospect, trialer, and member

Create a welcoming and energetic front-of-house experience before, during and after classes

Build strong relationships with members and help foster a positive studio community

Support new member onboarding and engagement to improve retention

Assist with member check-ins, account questions, payment questions and customer care follow-ups

Ensure every person who walks through our doors feels seen, supported, and valued

Qualifications:

Must have consistent evening and weekend availability, some flexibility may be required for studio events, community outreach, team meetings, or special promotions

1+ year of sales experience preferred; fitness or boutique fitness experience is a plus

Comfortable with consultative sales, lead follow-up and goal-driven performance

Strong customer service skills with a confident, positive and approachable personality

Highly organized with strong attention to detail

Comfortable learning and using studio software and communication tools, including MindBody, Loyalsnap, Google Suite and related platforms

Able to work independently, execute routine tasks with minimal oversight and take initiative where appropriate

Passionate about health, wellness, fitness, and helping others succeed

Strong written and verbal communication skills

CPR/AED certified or willing to obtain preferred

Benefits:

Free membership at F45 Training Midtown Phoenix

Competitive hourly pay + performance-based commission/bonuses

Fun, supportive and high-energy team environment

Opportunity to grow with a community-focused boutique fitness studio

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.

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