Job Description

To be of service to our guests. Sell, deliver and account for products from the restaurant for In Room Dining in a manner consistent with the SMI standards. Prepare beverages for guests and co-workers following SMI recipes and guidelines for preparation, presentation and accountability in a cost efficient manner. To ensure compliance with all liquor laws. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

• Set up, break down and reset the In Room Dining service station
• Answer and take phone orders using proper standards and etiquette
• Deliver proper, efficient and friendly service to our guests in their rooms
• Deliver Spa baskets and amenities in a timely manner to the correct rooms
• Set up complete and correct trays to be delivered according to the guests’ requests
• Pick-up and remove dirty trays
• Complete and process paper work required for In Room Dining
• Control cost and waste
• Work well with others as a team
• Prepare beverages
• Assist in filling in at other departments ie. pool bar

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have some food & beverage experience
• Able to work flexible hours, weekends, and holidays
• Able to read and write to facilitate communications
• Must speak English
• Spanish is a plus

Hourly rate of $18.00

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.