Job Description

GUEST SAFETY AMBASSADOR Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination. WHAT IS IN IT FOR YOU:

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

WHAT YOU WILL BE DOING: 

• Ensure the overall safety and security of the guests, employees and property premises 
• Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations 
• Conduct regular floor patrols, cash counts and crowd control
• Assist guests regarding hotel facilities in an informative and helpful way

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Relevant security experience in a luxury hotel environment is an asset
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable

Additional Information

YOUR TEAM AND WORKING ENVIRONMENT: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

VISA REQUIREMENTS:  Must provide proof of eligibility to be employed in the United States of America. OUR COMMITMENT TO DIVERSITY & INCLUSION: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

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