Job Description

As Social Media Marketing Coordinator , you will support the goals and strategies of the Marketing department. Your creativity, attention to detail and organizational skills will be well-utilized as you help us share the story of our grand property and exceptional people.

What you will be doing:

• Provide support to Director of Marketing & Public Relations (DOMPR) and Marketing Manager in the planning and execution of daily tasks and initiatives relating to social media (45%), content marketing (35%), and media/public relations needs (20%).
  • Assist with the creation and execution of strategic social media campaigns, engaging followers/fans on all resort social media channels (including accounts supporting F&B venues, Hawaiian cultural center and spa)
    • Assist with social content creation, engagement and channel management
    • Coordinate social influencer and content creator collaborations
  • Assist with creation and maintenance of content for all online platforms including but not limited to; fairmont-kea-lani.com, fairmont.com/kea-lani-maui, korestaurant.com, pilinamaui.com
  • Monitor online review sites such as OpenTable, Trip Advisor, Google, Expedia, Booking.com, Yelp, etc. Draft responses as necessary, keeping within the Fairmont brand tone and standards
  • Assist with identifying and vetting potential media guests – including but not limited to social media influencers, content creators, journalists, etc.
  • Set reservations, create itineraries, submit amenity requests and post site alerts for all incoming media guests, liaising with relevant departments
  • Maintain AirTable (or similiar organizational chart) reflecting all marketing projects
  • Assist in preparation of monthly PR/Marketing report
  • Assist with hotel communications and print projects including signage, menus, flyers, turndown cards, etc. as needed
  • Assist with hotel photo and video shoots, coordinate photo shoot resume and liaise with relevant departments
  • Organize and maintain image library (photo and video) for internal and external sites
  • Manage departmental expenses including BirchStreet and monthly accruals

Qualifications

Your experience and skills include:

• Experience in Social Media management, preferred
• Experience in Public Relations/Marketing support role, preferred
• Photography/content creation experience, preferred
• Administrative assistant experience in the hospitality industry, preferred
• Post-secondary education in Hospitality Management is an asset
• Must be able to speak, read, write and understand the English language.
• Requires good communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.

Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today : Visit our website to learn more about living and working for Fairmont Hawai’i. www.fairmonthawaiijobs.com

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! \ #BELIMITLESS