Job Description

The Staff Account will focus primarily on Accounts Receivable and General Cashiering. They will be an individual who takes pride in preparing timely and organized invoices to clients. They will demonstrate the ability to analyze the credit status of potential business partners and will be able to make collection calls in a courteous and professional manner.

What You Will Be Doing:

• Complete all month-end duties with respect to Accounts Receivable and PMS. This will include ensuring there are no credits in the City Ledger, reviewing the Deposit Ledger for canceled reservations and making sure that there are no old reservations or master accounts checked into the Guest Ledger. All ALL, Ovations and ResPlus accounts must be reconciled before the end of the month. All house accounts should be reconciled, cleared, checked out and checked in on the last day of the month.
• Calculate and support the monthly Allowance for Doubtful Accounts reserve.
• Monitor and collect all outstanding balances on the aging report.
• Prepare and review, in a timely manner, all group bills and other company/individual invoices that are to be sent.
• Maintain continual contact with clients after invoices are sent in order to establish good relationships and expedite the payment process.
• Post monthly finance charges and prepare write offs and adjustments as needed.
• Communicate to Sales and Catering teams in order to ensure a method of payment is acquired from all groups prior to arrival and to ensure timely and accurate billing.
• Discuss outstanding accounts, upcoming groups, policies and procedures with leadership.
• Procure, process and evaluate credit applications for all groups requesting billing privileges.
• Review daily high-balance report to ensure appropriate authorizations are captured to cover all balances.
• Carefully reconcile all advance deposit refund postings against check requests prepared for these refunds.
• Monitor and track all deposits as they come due and ensure that charges are posted in a timely manner.
• Research and respond to chargebacks and disputes.
• Prepare all condo, inter-company and Corporate invoices and billbacks as needed.
• Respond to Corporate requests pertaining to A/R, including monthly tour report information.
• Ensure compliance with Fairmont Key Controls and other audit standards.
• Maintain credit policies and procedures regarding billing, collection, credit cards, inquiries and check cashing. Adhere to and communicate all local laws pertaining to tax exemptions.
• Prepare balance sheet reconciliations and journal entries as requested.
• Contribute to physical inventory counts according to Corporate policy.
• Assist in other areas within the Accounting Department, cross-train in Accounts Payable.
• Ensure that the Accounting Department is delivering excellent, reliable and efficient service to our guests.
• Contribute to a fun, positive work environment for the Accounting Team and other colleagues.
• Be willing to work a flexible schedule as needed in order to complete all tasks before deadline. Weekend work may be required when closing the month. Must be available to work the last day of every month.
• Provide folios upon request and assist with other guest inquiries.
• Consistently offers professional, engaging and friendly service.
• Additional duties and projects as requested.

Qualifications

• College degree in Accounting or relevant coursework expected.
• Accounting experience within the hospitality industry is required. Accounts Receivable experience is preferred.
• The successful candidate will be able to demonstrate that they are able to work well in a fast-paced, high-pressure environment. Balancing multiple projects and adhering to deadlines is essential.
• Candidate must be highly organized, pay close attention to detail and have excellent verbal and written communication skills.
• Demonstrated ability to provide exceptional customer service is a plus.
• A driven individual with willingness to both learn and teach others is highly preferred.
• Knowledge of Microsoft Word and Excel is required. Experience with Fidelio Opera PMS, Micros 9700 POS, and AccPac is a plus.

Additional Information

Physical Aspects of Position (include but are not limited to):

• Constant sitting, standing and walking throughout shifts.
• May occasionally exert up to 10 pounds lift, carry, push, pull or otherwise move objects.

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why Work for Accor?

We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor!

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