Job Description

Experiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guests at Fairmont Hotels & Resorts. Apply your analytical and strategic planning strengths as Cluster Director, Revenue Management, where you will successfully balance inventory and demand to maximize room revenue opportunities and guest satisfaction.

Summary of Responsibilities:
Reporting to the Director, Sales and Marketing, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Manage demand, forecasting and inventory as it relates to driving revenue opportunity for the hotel
• Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
• Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
• Monitor key indicators of hotel performance and third party intelligence sources to identify revenue opportunities
• Liaise with Reservations, Front Office and Sales to ensure the highest level of guest service is maintained while maximizing profit
• Ensures accurate and timely preparation of analytical reports
• Play an active role in the strategic plan, marketing plan and budgeting processes
• Stay current with industry changes and how it may impact demand
• Prepare and present weekly analytical reports
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Salary - $87,600 - $109,549 Annually

Qualifications

• Minimum 2-3 years experience as a Revenue Manager or equivalent
• Previous 3 years in a supervisory/management role
• Must have strong working knowledge of PropertyManager, MyFRHI, Opera Sales and Catering, and myRPMS
• Must display strong analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
• Strong communication and interpersonal skills
• Must be flexible, with the ability to sustain a high level of productivity and efficiency at all times
• Working knowledge of Word, Excel, and Outlook an asset
• Post-secondary education; Hospitality degree/diploma an asset

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

All your information will be kept confidential according to EEO guidelines.