Job Description
_ Job Function:_
The FCS Application Engineer provides technical support and product expertise for mono- couplings, multi-couplings, robotic tool changers, and quick mold change systems. The individual must handle daily technical inquiries, assist sales teams with customer engagements, recommend suitable products or collaborate with R&D in developing custom solutions for unique applications, and create tailored quotations. Additionally, the position involves collaborating with European factory representatives to ensure project alignment and success.
Reports to:
FCS Applications Manager – North America
Responsibilities and Objectives:
Handle day-to-day technical questions from salesmen, customer service and customers about the mono-coupling, multi-coupling, robotic tool changer, and quick mold change product lines
Be available during work hours to assist outside sales team on virtual and in-person customer meetings that require expert level product knowledge
Assist potential customers in determining which specific products best fit the customer’s application from a standard product portfolio
Coordinate with the customer, engineering, & outside sales teams to develop customized solutions for applications that the standard product portfolio do not fit
Prepare quotations for customized products while balancing the best fit for the customer application & cost effectiveness
Liaison with European factory representatives on open projects
Qualifications
Bachelor’s degree in engineering or 2-4 years relevant experience in the fluid power industry.
Experience with low voltage electrical circuits & systems
Experience with industrial communication protocols such as Industrial Ethernet, ProfiNET, & Modbus TCP is a plus
Experience with PLC systems and I/O mapping is a plus
Experience with Microsoft Word and Excel. SAP & Aurea CRM experience is a plus
Must be able to read manufacturing drawings and electrical schematics
Ability to speak Spanish, French, or German a plus
Excellent organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously
Strong problem-solving, analytical, and decision-making skills
Effective communication skills, both written and verbal, and the ability to work collaboratively with teams at all levels of the organization
Additional Information
_ Physical Requirements:_
Periods sitting at a desk and working on a computer
Must be able to lift, push, pull, and carry objects
Must be able to lift up to 40 pounds at times
Dexterity and accuracy as needed to operate equipment
Work schedule:
Stäubli Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.