FCS - Business Intelligence Analyst

Stäubli

FCS - Business Intelligence Analyst

Duncan, SC
Full Time
Paid
  • Responsibilities

    Job Description

    ** Job Function:**

    The North America FCS Division is seeking a highly analytical, strategic thinker to join our team as a Strategy & Insights Analyst. This role is perfect for someone who loves working with systems/platforms like SAP, CRM, and Project Management tools to analyze data, transform it into action, and identifying business trends or process discrepancies.

    As the strategic right hand to our Divisional Director, you’ll extract insights from CRM, sales enablement tools, and sales activity data to uncover trends, spotlight growth opportunities, and highlight gaps in workflows and system usage. Your work will directly influence how we make smarter and faster business decisions.

    ** Reports to:**

    FCS Local Division Director – North America

    ** Responsibilities and Objectives:**

    • Data Monitoring & Reporting:
      Extract, clean, and analyze marketing and sales performance data from Aurea CRM, SAP, Eloqua, Show pad and other tools. Build reports and dashboards to support monthly, quarterly, and ad hoc business reviews.

    • Insight Generation:
      Identify key industry trends, sales engagement patterns, campaign effectiveness, and pipeline contribution across North America (U.S., Mexico, Canada).

    • Strategic Analysis:
      Investigate key business health indicators (sales, bookings, etc) to identify trends and suggest strategies based on data findings.

    • Process & System Optimization:
      Audit and document usage gaps or inefficiencies within marketing tools, automation workflows, and CRM processes.

    • Cross-Functional Collaboration:
      Partner with regional sales teams and global operations teams to align on KPIs and identify opportunities for improved collaboration and performance.

    • Competitor & Market Benchmarking:
      Analyze competitor marketing behaviors and suggest strategic actions based on performance gaps.

    • Serve as key Commercial advocate to identify, track, investigate, determine root cause of Supply Chain/order/delivery issues.

    • Facilitate NA FCS Budgeting process

    • Track, and communicate the SIP to LDD, Accounting, and HR to allow for accurate quarterly payments to the sales team

    • Prepare Monthly Divisional NA FCS Reporting - Review/advise/support LDD

    • Meet regularly with department heads, sales management, LDD, and local SC teams regarding relevant activities.

    • Provide support in communication with other Stäubli teams (Sales, SC, Finance, Quality, Warehouse, Production Units, and other affiliates) both local and global, as needed.

    • Support sales team with legal activities relating to customer development (NDA’s, Supplier Agreements, MOUs, as needed).

  • Qualifications

    Qualifications

    • 3–5 years’ experience in Data Analytics, Business Intelligence, Business Operations, or related roles
    • Strong experience working with SAP, CRM and automation platforms (Aurea CRM a big plus)
    • Comfortable navigating and building in tools like Excel, Power BI, Tableau, or Google Looker
    • Familiarity with B2B marketing and sales funnels, campaign performance tracking, and pipeline contribution
    • Strong analytical and strategic thinking skills
    • Excellent communicator — able to explain complex data in a business-friendly way
    • Bilingual (English/Spanish) highly preferred due to North America regional coverage
    • Industrial manufacturing, Industrial Tech, or B2B experience is a bonus
    • Excellent listening skills, curiosity, comprehension, self-motivation, problem-solving
    • Geographic base: Spartanburg-Greenville, South Carolina area

    Additional Information

    ** Physical Requirements:**

    • Periods sitting at a desk and working on a computer
    • Must be able to lift, push, pull, and carry objects
    • Must be able to lift up to 40 pounds at times
    • Dexterity and accuracy as needed to operate equipment

    ** Work schedule:**

    • This position will report to the Duncan, SC office

    Stäubli Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.