Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing  service information and resolving issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about  services
• Troubleshoot and resolve  issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving  services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Good Ms excel/word/outlook and email skills.