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Member Services Associate

FITLAB Fitness Club

Member Services Associate

Hudson, NH +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    FITLAB FITNESS CLUB is currently seeking a motivated Member Services Associate. As a Member Services Associate, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of FITLAB’s products and services.

    WE ARE LOOKING FOR SOMEONE WHO HAS HAD CUSTOMER SERVICE EXPERIENCE AND WANTS TO ALSO HELP SELL MEMBERSHIPS FOR COMMISSIONS ON TOP OF THE HOURLY WAGE. WE NEED SOMEONE WHO CAN WORK MONDAY THROUGH FRIDAY FROM 6PM-10PM AND SUNDAY FROM 12PM-4PM.  

    RESPONSIBILITIES

    • Greet and service members in a friendly and professional manner
    • Attentively and promptly respond to member needs
    • Admit members and appropriately respond to alerts on their account
    • Answer phones in a professional manner
    • Maintain an orderly lobby area

    QUALIFICATIONS

    • Minimum of six months customer service experience
    • Minimum of six months reception experience preferred
    • Reliable, professional, computer literate, energetic, friendly with an interest in health, fitness, and/or sports

     

     

    Company Description

    FITLAB Fitness Club owns and operates five upscale full-service clubs in Nashua, Manchester, Merrimack, Milford, and Hudson, New Hampshire. The company offers FITLAB branded programs, products and services, including strength and cardio training, studio classes, and personal training. FITLAB represents service, value, quality, expertise, innovation, attention to detail, market leadership and results. FITLAB isn't a gym. It's a club, delivering an unrivaled fitness experience for its members and employees. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

  • Locations
    Hudson, NH • Milford, NH