General Accountabilities

Greets visitors and obtains name and other pertinent information, notifying appropriate individuals of visitor's arrival.

Answers and routes calls, as necessary, to appropriate individuals.

Accurately takes and delivers messages.

Check patients in and out of appointments (prepping clipboards, collecting payments, obtaining and scanning ID and insurance cards, providing document needed, scheduling office visits, review physician order etc)

Assist with insurance verification.

Inventory management

Maintains log of all calls requiring further action.

Establishes and maintains files and records.

Accepts and signs for packages and notifies addressee of package arrival.

Performs a variety of routine clerical tasks.

Maintains clean and orderly reception area.

Retrieves, sorts and delivers mail.

Job Qualifications

Education: High school diploma or equivalent, Associate's degree (preferred)

Experience: Some previous work-related experience

Skills

Excellent verbal and written communication

Service oriented

Ability to multi-task

Organization

Critical thinking

Active listening

Time management

Monitoring