This job is 100% remote . If you received this job today from us please respond to this email only.

Our client has an opening for a IT Support analyst (730974)

This position is for 12 months, with the option of an extension, and the client is in Raleigh, NC

Please send rate and resume

IT Support, troubleshoot, servicing and deploying computers, Cisco telephone/network, laptops, printers, copiers, scanner, eFax and other technology. Required 2 Years Active Directory or NCID Administrator for onboarding and offboarding. Setting up email accounts. MS365 experience. Assist with passwords and resets. Nice to have 2 Years Inventory Management of Hardware, laptops, tablets, network equipment, servers and cell phones. Nice to have 1 Years First point of contact for troubleshooting and repairs. Excellent customer service, verbal and written communication skills needed. Required 3 Years Use of an IT Ticketing System like ServiceNow to resolve requests and document work. Nice to have 2 Years Provide telephone system support for DHB staff including deploying phones to offices and conference rooms. Assist network and server teams as needed. Nice to have 2 Years

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This is a remote position.