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Desktop Support LU

FOCUSED HR SOLUTIONS LLC

Desktop Support LU

Morrisville, NC
Full Time
Paid
  • Responsibilities

    This job is 100% remote. Our client has an opening for a Desktop Support 710871 This position is for 12 months, with the option of extension, and the client is located in Raleigh, NC. If you are interested in this job, please send us your rate and resume. Experience providing excellent customer service skills using ITIL methodology Required 2 years experience working in a call center environment and Service Desk role Required 2 YearsServiceNow experience Desired HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 YearsTroubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years

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    This is a remote position.