Our direct client has an opening for a Network Support – 62260

This position is for up to 15 months, with the option of extension, and is in Knoxville, Tennessee

(All interview times are in EST)

The Tennessee Department of Transportation’s IT Division is requesting a position for IT Network Operations Administrator – Contract – TMC for TMC Network Support – Region 1 (Knoxville). This is a contract Position and reports directly to the TDOT Sr. IT Manager – Network/TMC Support. This position in the IT organization will play a key role in supporting the network and the strategic business goals established by TDOT Leadership.

Key tasks include:

• Administration and support of the server environment for TDOT’s Transportation Management Center (TMC) and supporting the Intelligent Transportation Systems (ITS) network.

• Maintaining network performance, security, monitoring, analyzing and troubleshooting network problems.

• Support the following TDOT technologies and processes:

o Line of business applications & In-house technologies

o Active Directory/SCCM/MECM

o SAN

o Application servers

o File servers

o Communication servers

o Edge devices

o LAN, VLAN & WAN

o Security, firewalls and switches

• On call 24/7 TMC network support

Desired skills:

• Excellent communications, technical, analytical and problem solving skills.

• In depth networking experience that includes deep technical and functional understanding of network security, WAN, LAN and internet routing and switching protocols, wireless, VPN, and VM Ware capabilities.

• Experience in deploying and managing network and application monitoring solutions that provide clear visibility into network traffic and performance.

• Ability to work effectively under deadlines, independently, and within a collaborative team oriented environment using sound judgment in decision-making.

• Ability to interface with all functions and at all levels within the organization. Ability to work in a cross-functional team.

• Experience with Disaster Recovery, Resiliency Planning, and planning highly available solutions

• Experience with all Windows operating systems, Exchange, Active Directory, Cisco and Dell equipment.

• Experience with and good working knowledge of, Domains, Segmentation, Account Management, Network backups, Trusts, Policies, Network Protocols and Bindings, and Software Imaging, and Firewalls.

• Experience managing and supporting Intelligent Transportation System networks (Fiber Optic, CCTV, RDS, DMS, etc.)

• Functional/Working knowledge of ITIL, DevOps, ITSM, Kanban, Agile methodologies, Scrum development.

7238 Regions Ln Knoxville, Tennessee 37914

2:00 PM-9:30 PM

Hours/Day7.5

Communication Skills Excellent communications, technical, analytical and problem solving skills. Advanced (7-9 Years) No

Network Security, WAN, LAN In depth networking experience that includes deep technical and functional understanding of network security, WAN, LAN and internet routing and switching protocols, wireless, VPN, and VM Ware capabilities. Advanced (7-9 Years) No

Windows Experience with all Windows operating systems, Exchange, Active Directory, Cisco and Dell equipment. Proficient (4-6 Years)

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