**** This position is 100% on-site in Harrisburg, PA. ****

Our direct client has an opening for a Workstation Support Specialist position # 728192. This position is for 6-12+ months, with option of extension, and will be worked 100% on-site in Harrisburg. Candidate must work EST business hours.

If you are interested, please submit the following:

YOUR CURRENT RESUME

YOUR HOURLY RATE

Below is the job description – Resumes due ASAP –

Position Description:

NOTE: This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120). There is metered, on-street/parallel parking in front of and around the building. Client is not responsible for parking costs. The work hours for this position will be 8 AM – 4:30 PM ; half hour lunch hour can be taken anytime between 11 AM – 12:30 PM.

Dress Code: Business/Casual. No shorts, flip flops, graphic t-shirts, etc.. Khakis, jeans, polos, casual athletic shoes are okay.

Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC’s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.

Essential Responsibilities • Monitor incident queues for issues and take ownership and assist customers as required • Keep all support tickets up to date and well documented • As required, provided documentation on issue resolution for other teams • Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.

Required/Desired Skills:

Deploying PC’s and providing support to end users in a large enterprise environment (1,000 PC’s +). - Required - 3 Years

Develop, test, maintain PC images. - Required - 3 Years

Experience supporting PC’s in a large domain environment. - Required - 3 Years

Install and configure PC hardware and peripherals. - Required - 3 Years

Repair PC’s by replacing hard drives, motherboards, memory, etc. - Required - 3 Years

Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s. - Required - 3 Years

Knowledge of Active Directory and experience troubleshooting GPO’s and name resolution. - Required - 3 Years

Experience with managing profiles and certificates on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s. - Required - 3 Years

Experience supporting Microsoft Windows PC’s, laptops, and Apple OSx MAC’s using remote tools (SCCM remote, RDP, ARD) - Required - 2 Years

Application Support for MS Office 365 on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s. - Required - 2 Years

Experience integrating Macintosh systems into an Active Directory Domain environment. - Required - 1 Years

Scripting with VBS and PowerShell - Highly desired - 2 Years

Configuration Management Console queries and reporting. - Highly desired - 2 Years

SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize. - Highly desired - 2 Years

Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT). - Highly desired - 2 Years

Microsoft Certification. - Highly desired - 2 Years

Able to communicate in a clear manner. - Desired

Change oriented – improve processes and confront difficult circumstances in creative ways. - Desired

Demonstrated customer focus; building strong customer relationships. - Desired

Effectively evaluate information to make correct decisions. - Desired

Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information. - Desired

Strong team player – collaborate with others, be open to other ways of doing things. - Desired

Interested in emerging technologies demonstrated through training and attending technical events. - Desired

This is a remote position.