Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

LU- Technical Writer - Remote & Raleigh, NC

FOCUSED HR SOLUTIONS LLC

LU- Technical Writer - Remote & Raleigh, NC

Raleigh, NC
Full Time
Paid
  • Responsibilities

    ** Candidates will be allowed to work remotely. Candidates must come on-site in Raleigh, NC on 1st day to collect equipment and complete orientation. Candidate must work EST Business Hours. **

    Our direct client has an opening for a Technical Writer position # 713603. This position is for 5-12+ months, with option of extension, and will be worked in remotely (must work EST business hours). Candidate must report on-site in Raleigh, NC on 1st day to collect equipment and complete orientation.

    If you are interested, please submit the following:

    YOUR CURRENT RESUME

    YOUR HOURLY RATE Max rate is $40-45/hr W2 or $45-50/hr C2C

    Below is the job description – Resumes due ASAP –

    Description:

    Our client seeks qualified Senior Technical Writer to support its mission to protect and preserve the rights and liberties of all the people by providing a fair, independent, and accessible forum for the just, timely, and economical resolution of their legal affairs. The client has signed a contract with a vendor to provide an integrated case/financial management system to replace multiple legacy applications.

    The Senior Technical Writer responsibilities but not limited to:

    • Conduct interviews and translate technical information into clear, concise documents to be used by technical and non-technical personnel.

    • Develop and/or maintain the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals; installation guides; computer operations and program maintenance manuals; and contingency operations; backup, recovery, and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures.

    • Edit special reports or any other deliverables and documents

    • Write and edit end-user and internal-user knowledge-based content describing vendor’s services and troubleshooting processes

    • Collaborate with managers to optimize and maintain internal and external content for usability and accessibility, while maintaining a high bar for quality

    • Work directly with managers to produce high-quality knowledge-based articles

    • Work collaboratively with the internal PMO team to conceptualize and develop content that strengthens the vendor’s product

    • Manage all aspects of the documentation process—from planning to content maintenance

    • Peer review knowledge-based technical, and program documents for grammar, content, and style of writing

    • Demonstrate the ability to document business processes

    This position reports to the PMO and QA Administrator. Staff work hours are typically 8:00 AM – 5:00 PM, Monday – Friday. Occasional evening and weekend work may be required.

    KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Candidate must have:

    • 4-6 years of full-time technical writing in a software development environment

    • Excellent verbal and written communication skills

    • Excellent organizational, decision-making, and time management skills

    • Ability to prioritize and manage multiple issues and projects

    • Minimum (5) years of experience documenting processes and workflows using Microsoft Office Software

    • Proven success designing, writing, and editing technical documentation for a software development community

    • Ability to adapt and prioritize work independently in a dynamic environment

    • Have strong written and content creation skills

    • Be able to self-direct, multi-task, and prioritize assignments

    • Be highly organized with acute attention to detail in a deadline-driven environment

    • Ability to work with minimal assistance with a can-do attitude.

    MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: BA/BS in English, Computer Science, or related field. Additional experience can be substituted in lieu of degree.

    Required/Desired Skills

    4-6 years of full-time technical writing in a software development environment.) - Required - 6 Years

    Ability to work in a fasted-pace environment - Required - 6 Years

    Excellent verbal and written communication skills - Required - 5 Years

    Ability to prioritize assignments, manage multiple issues and projects, self-direct, multi-tasker, and can-do attitude - Required - 6 Years

    Experience with large-scale web based (COTS) project - Highly desired - 6 Years

    Ability to adapt and prioritize work independently in a dynamic environment - Required - 6 Years

    Minimum (5) years of experience documenting processes and workflows using Microsoft Office Software - Required - 6 Years

    Proven success designing, writing, and editing technical documentation for a software development community - Required - 6 Years

    Be highly organized with acute attention to detail in a deadline-driven environment - Required - 6 Years

    By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at any time.

    This is a remote position.