LU- Technical Writer - Remote & Raleigh, NC
** Candidates will be allowed to work remotely. Candidates must come on-site in Raleigh, NC on 1st day to collect equipment and complete orientation. Candidate must work EST Business Hours. **
Our direct client has an opening for a Technical Writer position # 713603. This position is for 5-12+ months, with option of extension, and will be worked in remotely (must work EST business hours). Candidate must report on-site in Raleigh, NC on 1st day to collect equipment and complete orientation.
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE Max rate is $40-45/hr W2 or $45-50/hr C2C
Below is the job description – Resumes due ASAP –
Description:
Our client seeks qualified Senior Technical Writer to support its mission to protect and preserve the rights and liberties of all the people by providing a fair, independent, and accessible forum for the just, timely, and economical resolution of their legal affairs. The client has signed a contract with a vendor to provide an integrated case/financial management system to replace multiple legacy applications.
The Senior Technical Writer responsibilities but not limited to:
Conduct interviews and translate technical information into clear, concise documents to be used by technical and non-technical personnel.
Develop and/or maintain the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals; installation guides; computer operations and program maintenance manuals; and contingency operations; backup, recovery, and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures.
Edit special reports or any other deliverables and documents
Write and edit end-user and internal-user knowledge-based content describing vendor’s services and troubleshooting processes
Collaborate with managers to optimize and maintain internal and external content for usability and accessibility, while maintaining a high bar for quality
Work directly with managers to produce high-quality knowledge-based articles
Work collaboratively with the internal PMO team to conceptualize and develop content that strengthens the vendor’s product
Manage all aspects of the documentation process—from planning to content maintenance
Peer review knowledge-based technical, and program documents for grammar, content, and style of writing
Demonstrate the ability to document business processes
This position reports to the PMO and QA Administrator. Staff work hours are typically 8:00 AM – 5:00 PM, Monday – Friday. Occasional evening and weekend work may be required.
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Candidate must have:
4-6 years of full-time technical writing in a software development environment
Excellent verbal and written communication skills
Excellent organizational, decision-making, and time management skills
Ability to prioritize and manage multiple issues and projects
Minimum (5) years of experience documenting processes and workflows using Microsoft Office Software
Proven success designing, writing, and editing technical documentation for a software development community
Ability to adapt and prioritize work independently in a dynamic environment
Have strong written and content creation skills
Be able to self-direct, multi-task, and prioritize assignments
Be highly organized with acute attention to detail in a deadline-driven environment
Ability to work with minimal assistance with a can-do attitude.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: BA/BS in English, Computer Science, or related field. Additional experience can be substituted in lieu of degree.
Required/Desired Skills
4-6 years of full-time technical writing in a software development environment.) - Required - 6 Years
Ability to work in a fasted-pace environment - Required - 6 Years
Excellent verbal and written communication skills - Required - 5 Years
Ability to prioritize assignments, manage multiple issues and projects, self-direct, multi-tasker, and can-do attitude - Required - 6 Years
Experience with large-scale web based (COTS) project - Highly desired - 6 Years
Ability to adapt and prioritize work independently in a dynamic environment - Required - 6 Years
Minimum (5) years of experience documenting processes and workflows using Microsoft Office Software - Required - 6 Years
Proven success designing, writing, and editing technical documentation for a software development community - Required - 6 Years
Be highly organized with acute attention to detail in a deadline-driven environment - Required - 6 Years
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This is a remote position.