100% onsite. Candidate MUST be a WI resident or willing to relocate to WI at the candidate's expense prior to starting the role. This position will be working full time (5 days per week) in office

Our direct client has an opening for a IT Support Desk analyst 125229

This position is up to 6 months with the option of extension and is located in Madison, WI

If you are interested, please submit the following:

YOUR CURRENT RESUME

YOUR HOURLY RATE

Top Required Skills & Years of Experience:

At least 7 years' experience in the following:

• Ability to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software (e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365).

• Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.

• Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.

• Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.

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