Adding the growth path. Here's the updated section — slotting it into the benefits block and reinforcing it up top:

FOH Manager (Salaried, Full-Time) – Hill Donut Co. & 322 BBQ Location: Wilmington, DE (1845 Marsh Rd) — primary site Hill Donut Co., with support across 322 BBQ catering operations

About Us Where Sweet Meets Smoke — house-made brioche donuts, brunch, and slow-smoked BBQ catering. We're looking for a full-time, hands-on FOH Manager to own the guest experience and front-of-house team at Hill Donut Co. Wilmington, with support across 322 BBQ catering. This is a clear path-to-GM role — we're looking for someone who wants to grow into a General Manager seat at one of our locations.

Must Haves

2+ years FOH leadership in a high-volume restaurant, café, or QSR+ environment

Hands-on leader who runs the floor, not the office — leads by example, communicates clearly, builds team trust

Proven experience writing schedules, running training programs, and managing a team of 8+

Strong service instincts: pace, hospitality, recovery, merchandising

Financial mindset: understands labor %, comps/voids, attachment rate, daily sales reporting

Comfort with POS systems, scheduling software, and basic inventory tools

Valid driver's license and reliable transportation; able to travel between Wilmington and Mullica Hill, NJ as needed

Weekends required — Saturdays and Sundays are our biggest days. Early mornings and holidays also part of the job.

Ambition to grow into a General Manager role within our group

Responsibilities

FOH Scheduling & Labor

Own the weekly FOH schedule — build to forecasted sales and labor target, post on time, manage swaps and call-outs

Adjust staffing in-shift to match volume; cut early or call in as needed

Manage time-off requests, availability changes, and PTO accruals

Track punches, breaks, and overtime; approve timecards weekly

Training & Development

Own FOH training — onboarding, certification, and ongoing development

Maintain training checklists, menu knowledge guides, and POS/allergen materials

Run new-hire orientation and shadow shifts; sign off on station readiness

Hold regular skill checks and re-trainings; document progress

Floor & Shift Leadership

Run the FOH: open/close, pre-shifts, station assignments, breaks, deployment

Expedite during rush; keep pace and ticket times tight

Cash handling, deposits, POS audits, end-of-day reporting

Maintain pristine front-of-house: cases, counters, dining area, restrooms, exterior

People Leadership (Hire • Manage • Coach)

Recruit, interview, and onboard FOH staff

Coach in the moment; document performance; handle write-ups and separations per policy

Build a respectful, high-accountability culture with low turnover

Guest Experience

Own the guest journey from door to doorstep — greeting, ordering, pickup, recovery

Resolve issues fast and on the spot; turn complaints into regulars

Ensure menu boards, signage, case merchandising, and online listings are accurate and on-brand

Standards & Safety

Maintain food safety, sanitation, and allergen protocols — inspection-ready always

Enforce uniform, grooming, and brand standards every shift

Catering Support (322 BBQ)

Coordinate pack-outs, delivery timing, and on-site setup for catering events

Hit dispatch windows; communicate with kitchen and clients

Support on-site catering execution as needed

Financial & Profitability

Write schedules to labor target; adjust in-shift to hit the number

Control comps, voids, discounts, and modifier abuse

Drive sales mix: attachment rate on coffee/donuts, upsell catering inquiries, promote LTOs

Daily manager log; weekly flash report with corrective actions