Benefits:
401(k)
MUST HAVE OPEN AVAILABILITY
About the Role:
Join the Project BBQ team as a Front of House (FOH) Service Associate and be the face of our vibrant BBQ yard experience! We are looking for enthusiastic individuals who love interacting with customers and delivering exceptional service in the heart of Downtown Las Vegas.
We are seeking a skilled and enthusiastic Front of House Service Associate to deliver exceptional guest service in a fast-paced, high-energy, and loud environment. This role includes taking and delivering orders, preparing beverages, and maintaining a welcoming atmosphere for guests at all times.
Primary Responsibilities:
Greet guests upon entrance with a positive, friendly attitude
Take, process, and execute food and drink orders accurately
Handle payment transactions using Square POS (player’s card comps, room charges, and credit cards)
Deliver food and make beverages for guests at Project BBQ and in the Circa Sportsbook
Serve guests efficiently, check back for satisfaction, and address any issues promptly with management team
Provide outstanding customer service and create a welcoming atmosphere.
Maintain cleanliness and organization of the service area and restaurant
Assist in food presentation and ensure food safety standards are met.
Engage with customers to enhance their dining experience and encourage repeat visits.
Collaborate with team members to ensure smooth operations during busy service times.
Promote menu items and specials to maximize sales opportunities.
Maintain a clean and organized workspace by:
Wiping down tables, chairs, bar area, drink area and anything tangible
Picking up debris from the floor
Emptying trash cans and cleaning inside and around them
Restock supplies including utensils, napkins, drinks, to-go boxes, and receipt paper, etc
Answer incoming phone calls, check voicemails, and take messages when needed
Uphold cleanliness standards throughout the entire shift (tables, floors, equipment)
Be self-motivated and take initiative without constant supervision
Suggestively sell and upsell menu items to enhance the guest experience
Engage with guests in a lively, upbeat manner to create a fun and welcoming atmosphere
Respond knowledgeably to guest questions and inquiries
Demonstrate teamwork by assisting co-workers and management when needed
Requirements
MUST HAVE COMMON SENSE
Must be self-motivated
Minimum of 3 YEAR of experience in a restaurant, fast food, or hospitality setting
Must be able to read, write, and perform basic math for order processing and payment handling
Excellent verbal communication skills and a friendly, guest-first attitude
Comfortable working in a fast-paced, loud environment with high foot traffic
Ability to stay focused and use good judgment while managing multiple tasks at once
Must have full mobility for the duration of the shift (standing, walking, lifting 50 pounds+)
Passion for hospitality — must enjoy engaging with guests and making them feel welcome, relaxed, and value
Must be available to work flexible hours, including weekends and holidays.
Food Handler's Permit
Must have ServSafe certification
Must be 21 years +
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