Benefits:

401(k)

Health insurance

Paid time off

Job Summary

We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with patients and insurances regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.

Responsibilities

Review accounts to discover overdue payments

Research information and historical data on accounts

Communicate with Insurance and Patients regarding overdue accounts

Collect payments and issue refunds

Maintain accurate documentation of account status and collection efforts

Report on collection activity and present to management

Qualifications

High school diploma/GED required, a college degree is preferred

Previous experience as a Collection Specialist or in a similar position

Knowledge of Insurance collection laws and regulations

Familiarity with Microsoft Office, Excel, and computer databases

Ability to work well under pressure

Excellent communication and negotiation skills