Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Profit sharing

Vision insurance

About the Role:

Join our dynamic team at Red River ENT as a Front Desk / Receptionist, where you will be the welcoming face of our practice in Alexandria, LA. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about providing exceptional patient service.

Responsibilities:

Greet patients and visitors warmly, ensuring a positive first impression.

Manage multi-line phone systems, answering calls and directing them appropriately.

Schedule appointments and maintain an organized calendar for providers.

Handle patient check-in and check-out processes efficiently.

Collect and verify patient information and insurance details accurately.

Assist with billing inquiries and process payments as needed.

Maintain a clean and welcoming reception area.

Collaborate with medical staff to ensure smooth office operations.

Requirements:

High school diploma or equivalent; additional certification in medical office administration is a plus.

Proven experience as a receptionist or in a similar role in a healthcare setting.

Excellent verbal and written communication skills.

Strong organizational skills with attention to detail.

Proficient in using office equipment and scheduling software.

Ability to handle sensitive information with confidentiality.

Friendly demeanor and a passion for helping others.

About Us:

Red River ENT has been serving the Alexandria community for over 20 years, providing top-notch ear, nose, and throat care. Our patients love us for our compassionate approach and commitment to their health, while our employees appreciate a supportive work environment that fosters growth and teamwork.dem