Benefits:

401(k)

401(k) matching

Health insurance

Paid time off

FRONT DESK & INSURANCE COORDINATOR Dentrix Experience Required

We are a well-established, mixed PPO and out-of-network dental practice, seeking a confident, experienced team member with strong knowledge of dental insurance, claims processing, and accounts receivable.

Responsibilities:

Submit, track, and follow up on dental insurance claims

Manage insurance aging reports (30/60/90+ days)

Post insurance and patient payments accurately in Dentrix

Understand and apply PPO fee schedules and out-of-network billing protocols

Send pre-determinations and follow up as needed

Submit and manage secondary insurance claims

Verify patient benefits, accurately input information into Dentrix

Schedule appointments and support front desk operations

Maintain organized documentation of claims, narratives, and correspondence

Qualifications:

Minimum 4 years of dental front desk experience

Strong knowledge of PPO insurance plans and out-of-network processing

Proficiency in Dentrix

Some clinical/back-office experience is a plus

Compensation:

Competitive hourly rate based on experience, particularly for candidates with strong dental insurance and claim follow-up expertise.

This position is ideal for someone who is detail-oriented, organized, proactive, and comfortable navigating PPO fee schedules and out-of-network billing. We are looking for someone professional, reliable, and team-oriented who truly cares about patients.

Job Type: Full-time

Work Location: In person