FRONT OFFICE RECEPTIONIST

O

ORTHOPEDIC PAIN INSTITUTE

FRONT OFFICE RECEPTIONIST

Beverly Hills, CA
Paid
  • Responsibilities

    Medical Front Office Coordinator

    Position Overview

    Title: Front Office Receptionist / Medical Front Office Coordinator Location: Beverly Hills, CA 90212 Schedule: 8:30 AM – 5:00 PM, Monday – Friday (Full-Time Position) Hourly Rate: $22-25 (depending on prior experience and role responsibilities)

    Office Information

    A private doctor's office in Beverly Hills is seeking a versatile individual to fulfill dual roles as a Front Office Receptionist and Medical Front Office Coordinator. The ideal candidate will have an engaging demeanor, strong communication skills, and the ability to multitask effectively in a fast-paced environment. This role requires exceptional organizational skills, attention to detail, and the ability to delegate tasks while maintaining professionalism.

    Responsibilities

    Receptionist Duties:

    • Scheduling and confirming appointments.
    • Answering and transferring calls to appropriate parties.
    • Providing office forms to new patients.
    • Scanning, filing documents, and managing patient records.
    • Downloading DICOM files.
    • Rooming patients and preparing patient rooms for the doctor.

    Coordinator Duties:

    • Delegating tasks to scribes and ensuring workload is evenly distributed.
    • Coordinating clinic operations such as rooming patients, setting up charts/imaging, uploading imaging, and checking patients in.
    • Handling patient intake forms, scanning IDs, answering phone calls, and scheduling/rescheduling appointments.

    Backup Responsibilities:

    • Assisting with surgical coordination tasks such as funding approvals, scheduling surgeries, obtaining authorizations, and managing trackers for insurance processes.
    • Supporting medlegal work by learning retention processes from senior staff (e.g., Gris).

    General Office Expectations:

    • Advocating office rules (e.g., no cellphones/social media in the front office).
    • Maintaining professionalism by avoiding time sheet fraud or social conversations during work hours.
    • Communicating effectively via clinic chat or other designated platforms.

    Candidate Profile

    Required Skills & Qualifications:

    • Must be punctual, reliable, highly organized, and detail-oriented.
    • Ability to maintain poise under pressure and thrive in a fast-paced environment.
    • Exceptional patient care skills with a positive and professional demeanor.
    • Excellent verbal communication skills and problem-solving abilities for patient care or scheduling issues.
    • Team player with the ability to multitask efficiently.

    Technical Proficiency:

    • Familiarity with Windows 10 or newer versions.
    • Proficiency in Google-related apps (e.g., Google Calendar) and Microsoft Word/Exce l.
    • Knowledge of QuickBooks (preferred) and PaperPort (a plus).

    Experience & Education:

    • 1–3 years of healthcare/front office medical experience required for receptionist duties; 2–3 years preferred for coordinator responsibilities.
    • Some college education preferred but not required for receptionist duties; not preferred for coordinator role.

    Additional Preferences:

    • Bilingual candidates (Spanish-speaking skills) are A MUST.