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Insurance Account Manager

FSB Insurance

Insurance Account Manager

Jackson, TN
Paid
  • Responsibilities

    We’re seeking an organized and highly motivated Insurance Account Manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems. This is a chance to build on your experience, with plenty of room for growth. If you’re looking to take on an important account management role during this period of high growth as we attain new business, we’ll provide the training you need to succeed in this position. Start your application today! Responsibilities: • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates • Assist with the renewal process and any policy updates by providing competitive quotes • Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process • Document any policy changes on customer accounts according to NAIC regulations in our book of business and clearly communicate with customers about those updates • Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding Qualifications: • Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.) • We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well • Must have active insurance license in your state or must be willing to get licensed in 90 days • Candidates should be very strong communicators and problem solvers, and have great follow-up skills • Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided Compensation: $46,000 yearly DOE