Full-Time Scheduler

Carolinas Endoscopy is located within the Medical District of Greenville, NC. We are a professional, expeditious, patient-centric Practice and Ambulatory Surgery Center eager to serve Eastern North Carolina and surrounding areas!

Job Summary

Under the direction of the Business Office Manager, the Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Qualifications:

• Minimum 2 years of experience in scheduling medical appointments and/or procedures
• High school graduate or equivalent
• Excellent communication skills and the ability to communicate with patients over the phone and in person
• Medical Terminology experience preferred
• Must have the skills necessary to operate the office equipment required to fulfill job duties.
• Familiar with patient accounting software
• Knowledge of Internet Explorer, Microsoft Excel, Microsoft Word, and Outlook
• Longevity in past roles

What We Offer

As a valued member of USPI, your health and well‑being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses.

• Competitive wages
• Opportunities to better yourself professionally
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account/ Flexible Spending Account
• Education Assistance
• Short Term Disability and Long Term Disability Insurance

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

For more information about USPI, check out our website, Facebook, Twitter, or LinkedIn.

#USP-123

#LI-KB3

Required Skills

Required Experience