FT dental Insurance Coordinator

Excellence Dental Network LLC

FT dental Insurance Coordinator

East Hartford, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Opportunity for advancement

    Profit sharing

    We are seeking a Full-Time Dental Insurance Coordinator to join our front-office team. This role is ideal for someone who is confident with insurance verification, excellent with patient communication, and skilled at keeping a dental office schedule running smoothly.

    This is not a billing/claims position. We have a full billing team and a patient accounts specialist. Your focus will be front-office insurance accuracy and schedule optimization.

    Key Responsibilities

    • Verify insurance eligibility and benefits with accuracy (Dentrix Ascend) • Greet and check in/out patients with a warm, positive attitude • Calculate copays confidently and clearly for parents • Ensure the schedule stays optimized, filled, and flowing smoothly • Communicate with parents about coverage, authorizations, and treatment timing • Coordinate with clinical staff to avoid delays • Support a fast-paced dental environment with professionalism and empathy

    Requirements

    • Prior experience in a dental front office role (insurance knowledge required) • Strong understanding of dental insurance breakdowns • Ability to recognize insurance discrepancies and resolve them • Proficiency with Dentrix Ascend or willingness to learn quickly • Excellent communication and customer service skills • Organized, reliable, and proactive • Enjoys working with children and families

    Benefits

    • Competitive pay • Health insurance • Paid time off & holiday pay • 401(k) • Growth opportunities across multiple locations • Supportive, structured team environment

    If you are dependable, detail-oriented, and know how to keep a dental office schedule running at its best, we would love to meet you.