Job Description

We are seeking a Remote Support Engineer to join our team! You will resolve computer-related issues for our clients.

Responsibilities:

Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions

Qualifications:

1 - 5 years' experience in IT, customer service, or other related fields Ability to communicate clearly and concisely. Excellent written communication skills are essential to success. Familiarity with the following hardware/software platforms: Windows Server Platform Microsoft Active Directory Platform Microsoft Active Directory Platform Microsoft SharePoint Server VMware / Hyper-V Virtualization Platform Microsoft Office Applications Strong troubleshooting and critical thinking skills Positive and professional demeanor

Company Description

FTI Services is a fun and engaging environment full of smart and hardworking people. We are constantly working on new and exciting things, no two days are ever the same. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you.