Furniture Warehouse Associate
The Delivery Source specializes in warehouse receiving and interior designer installation services. Our services include receiving, warehousing, storage, delivery, and installation of furniture and furnishings with a custom tailored white-glove approach. Our mission is to provide reliable and high-quality receiving, transport, and white-glove delivery and installation with meticulous attention to detail. We pride ourselves in providing exceptional customer service and value.
https://www.thedeliverysource.com/
In this position you will support the warehouse operations in handling, organizing, inspecting and managing inventory in a warehouse that receives and delivers furniture. This role includes receiving shipments, operating forklifts/powered industrial trucks (PIT) along with other Material Handling Equipment (MHE), maintaining accurate data entry records, and ensuring all furniture is received in good condition. You will also assist with quality control and inspection, warehouse organization, and other customer service tasks while adhering to safety and operational guidelines. The ideal candidate is a team player with experience working in a fast-paced warehouse environment, that can multi-task while staying focused and productive; customer service oriented, fine attention to detail, as well as experience with data entry and using spreadsheet or inventory management software.
Primary Responsibilities:
Receive, unload, and inspect incoming furniture shipments.
Safely move and store furniture in the proper warehouse areas.
Pull, restock, and stage furniture orders for deliveries and pickups with 100% accuracy.
Assist with basic furniture assembly as needed.
Help maintain a clean, organized, and safe warehouse environment, including daily equipment inspection.
Use equipment like pallet jacks, dollies, and (if certified) forklifts and order pickers.
Assist customers who come to the warehouse for furniture pickups, providing excellent customer service.
Keep accurate records of inventory moves and product conditions in spreadsheet through data entry and communication to client via email or phone.
Follow safety guidelines for lifting, stacking, and handling furniture pieces
Actively participate in a collaborative team environment, or "all-hands" moving approach, always willing to cross-train across departments in a small team warehouse
Assist with returns and damaged product processing, documenting defects or shipping issues
Assist in addressing client customer service-related concerns or complaints about warehouse operations through proactive problem-solving with collaboration of other warehouse team members.
Work as a team with other warehouse associates and supervisors to organize warehouse storage space effectively
Assist with special projects as they arise
Job responsibilities may change periodically based on the needs of the business
Skill Requirements:
Forklift Certification and experience with order pickers preferred
High attention to detail to ensure accurate inventory tracking, data entry, and quality control
1+ years in a warehouse or logistics role (preferably in furniture handling)
Understanding of proper lifting techniques and warehouse safety regulations.
Experience with inventory software such as Apple Numbers or Microsoft Excel; or WMS preferred
Excellent communication skills with ability to work well in a team-focused workplace
High School Diploma
Proficient in using technology/computers and fast typing experience (experience with Apple MAC-OS a plus)
Ability to work with limited supervision
Reliable with good work ethic
Excellent time management skills
Strong organizational skills with ability to multi-task
Excellent customer service skills
Must be a U.S. Citizen
Must be able to speak English
Minimum Physical Requirements:
Ability to stand, walk, or sit for extended periods of time for the majority of work shift
Ability to frequently lift, carry, push, pull or maneuver items weighing up to 100 lbs, with or without Material Handling Equipment (MHE) or use of another person to assist for team lift
Frequent bending, squatting, stooping & kneeling required for receiving and identifying pieces, handling inventory, scanning packages (when applicable), or organizing stock
Frequent use of fingers, hands and arms for typing, writing, use of mouse, handling packages, scanning labels (when applicable), using tools, and using online warehouse management systems (WMS)
Ability to tolerate warehouse environment without central AC/heat with exposure to varying temperatures including extreme heat or cold, or very dry or humid conditions
Ability to tolerate warehouse environment with common hazards such as travel of forklift, order picker, or other Material Handling Equipment (MHE) and the movement of people and furniture items of all sizes on a frequent basis with moderate to high noise levels
Starting Pay: $16-$18 per hour, depending on experience, paid weekly
Job Type: Part-time to Full-time
Schedule: Normal hours of operation are Monday-Friday, 8:30am-4:30pm; off Saturdays and Sundays; opportunities for additional hours or over time may be available on occasion as needed, with manager approval. We are closed on major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Benefits for full-time employees (after 90-day introductory period):
OFF + PAID on major holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day. Ancillary insurance benefits offered after 90 days to include Dental, Vision, Life, Short-term Disability, and Critical Illness. PTO available after 1 year of employment.