Benefits:

Bonus based on performance

Employee discounts

Opportunity for advancement

Competitive salary

Flexible schedule

Free uniforms

Health insurance

Paid time off

Training & development

Company Overview

Franchisee of Glow Brands, a family-owned company, includes brands such as Sun Tan City, Planet Fitness, and Buff City Soap, and is headquartered in Louisville & Elizabethtown Kentucky. The company manages over 350 locations across multiple states and employs over 2200 individuals.

· We provide products, services, and knowledge-based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are.

· Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Employment Disclaimer This position is offered and employed solely by STC Partners, an independently owned and operated franchisee. STC Partners is solely responsible for all employment decisions, including but not limited to hiring, compensation, scheduling, supervision, discipline, and termination.

Glow Brands and its affiliated companies do not employ, supervise, or control franchisee employees and are not responsible for employment policies, practices, or workplace conditions at franchise locations.

Job Summary

This position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Wellness Spa Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This individual will manage and supervise Wellness Consultants to achieve company goals and will lead by example in all company operations. The Assistant Salon Director fosters a sense of urgency to achieve objectives and holds the team accountable for delivering an exceptional client experience.

Tasks & Responsibilities:

Monitor and manage daily operations of the spa in a fast-paced environment

Lead by example in all company operations including creating a client-centric experience

Ability to be a leader with sales performance and to consistently meet sales goals

Assist the Wellness Spa Director with maintaining cleanliness, maintenance, sanitation, and organization of the spa

Establishes clear goals and objectives for Team Members

Provides coaching, training, and feedback to improve Team Members’ daily performance

Generate sales reports, maintain inventory, and assist with other Wellness Spa Director functions

Assist the Wellness Spa Director in controlling top line revenue and expenses

Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs

Ability to work nights as well as Saturdays and Sundays as required to provide management coverage

Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume

Ability to work a 5-day workweek with approximately 35 to 40 hours per week

Experience:

College education is preferred but not required.

Management and/or Sales experience required.

Beauty, Spa, Tanning Industry and/or Customer Service experience preferred

Basic Computer skills (ability to use Word, Excel, and Outlook)

Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.

Strong knowledge of client service techniques and operational practices.

Strong problem-solving and organizational/planning skills.

Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.

Team building skills

Ability to prioritize and delegate.

Physical Requirements:

Ability to stand and walk for long periods of time.

Ability to bend at the waist to clean tanning equipment.

Ability to lift or assist in lifting items and heavy boxes.

Ability to bend down to pick up trash, towels, etc. from the floors.

Ability to perform spa, sunless, and UV cleaning functions including dusting, sweeping, mopping, scrubbing, etc.