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Franchise Support Specialist

FWC

Franchise Support Specialist

Ballwin, MO
Full Time
Paid
  • Responsibilities

    Franchise Support Specialist

    We are the world’s largest commercial and residential services company in our industry. We are seeking a dynamic individual to serve as a Franchise Support Specialist to oversee the growth and performance of our franchisees throughout the country.

    Ranked as one of the Top 100 Fastest Growing Companies by "Entrepreneur Magazine", we are seeking a Franchise Support Specialist to join our team. The ideal candidates must have excellent skills in leadership, communication and organization with a proven record of motivating a team. The goal for a Franchise Support Specialist is to support our business owners by providing brand awareness, continuous training of the system and supporting them to be as profitable as possible.

    Primary Responsibilities:

    Must work diligently to learn and understand our system to prepare to train, educate and provide support to our business owners.

    Builds strong working relationships with Franchise Owners based on trust, credibility and dependability.

    Must be persuasive. The goal is to influence without authority.

    Acts as an advocate for the Owner and the Company insuring that both points of view are clearly communicated and understood.

    Possess the knowledge and ability to interpret financial P&L’s, cash flow projections and balance sheets.

    Demonstrates ownership and accountability by observing franchise operations, providing feedback and developing clear short and long term business goals.

    Chooses the appropriate consulting approach based on the situation and the existing relationship.

    Provide support to business owners in all aspects of the business. This includes: developing business plans, recruitment, sales, marketing, pricing, equipment, continuing education on industry techniques and changes, etc.

    We are looking for high energy, self – motivated professional who has the following qualifications.

    Leadership Skills including:

    Coaching and Development

    Change Management

    Integrity

    Adaptability

    Takes Initiative

    Motivates others

    Decision – making

    Self – Development

    Professionalism

    Independent thinking

    The ability to get along with others

    Five (5) or more years related experience as a small business owner, a General Manager of a business in the service industry or operations and / or training in the window cleaning industry

    Franchising experience preferred but not required

    Excellent organizational skills and time management skills including follow –up

    Multi- unit experience

    Ability to analyze financial statements in relation to company standards

    Necessary computer skills include: Word, Excel and PowerPoint

    Excellent organizational and people skills

    Excellent verbal and written communication skills

    50% travel is required

    Must live or be willing to relocate to St. Louis, MO

    Benefits:

    Competitive Salary

    Benefits Package Available – Health, Dental, Life, LTD

    401K Savings Plan

    Paid Time Off

    Paid Holidays

    We are fully committed to] provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

    We] expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.