Job Description

OVERVIEW FYI helps companies create a more productive and happier workplace through the use of technology that bridges time zones, teams and tools. 

Work has become fragmented. No single app will ever provide everything a whole company needs. Each team uses their own set of tools to create, store, and share information. It's getting worse. Self-service, freemium, and SaaS apps have given anyone the ability to easily add another app to their company. Even enterprise companies are struggling as they move to the cloud and realize that shared drives and workspaces are a thing of the past. 

With this fragmentation, it's now impossible to see what's happening at work and to know who has access to company information. FYI brings documents, teams, and tools into a single interface that's connected to all the software that a company uses.

We're a fully remote team of just under 20 people looking to add a Head of Product Design.

As a leader in Product Design at FYI, you will be involved in all aspects of product development and design, from developing early designs and iterating them based on research, to ensuring design quality at launch. 

You'll work closely and collaboratively across the team to align on product vision and ship product. You will live and breathe user-centered design process to create the best possible experience for customers.

ABOUT THE JOB

An ideal Head of Product Design candidate has:

• A passion for creating research-backed designs, and a strong desire to understand the customer point of view and their problems and how to solve them in the best possible way.
• The desire to be a strong cross-functional partner with the ability to work in a highly collaborative fashion with the product, engineering and leadership teams.
• The ability to influence the shape of the product by using research and data while also executing design work using high quality wireframes, mockups, and prototypes
• A proven track record of leading projects to successful outcomes for customers and for the business. The passion to take a project from high-level concept (business requirements or functional requirements) through to implementation-ready designs.
• Strong and clear communication skills, and is able to take a solution from idea to implementation. 
• A very high quality bar and a strong appreciation for the details. 
• Ability to inspire the entire FYI team by bringing new ideas to the table.
• Expertise on current web standards, original designs, rapid prototyping, responsive design, cross-screen/cross-device, as well as research processes, with a commitment to staying abreast of emerging UX and UI trends as a way to keep making your work and our customer's experience, more helpful. 
• The willingness to participate in project planning (scoping, estimating), QA, and project review (post-mortems). And above all, a desire to continue learning and improving yourself as well as your work.

ABOUT YOU:

A successful applicant for this position typically has:

• 8+ years experience in a product design role. 
• 5+ years experience using qualitative & quantitative customer research to inform design direction.
• 5+ years experience with the tools required for rapid prototyping and iterative design.
• Previous remote working experience.

ABOUT US

The FYI team has been 100% remote since day one, and distributed all over the world. Here are the principles that we embody:

       CUSTOMERS COME FIRST

• Obsess over customer needs. Think like a customer. Maximize customer value.

       SHOW UP

• Be present. Care deeply about the work. Take initiative and be an owner.

       BE DECISIVE

• Make smart decisions. Aim for speed. Deliver results.

       LEARN, TEACH, AND COACH

• Improve yourself. Empower others. Succeed as a team.

If you resonate with these principles and feel that you're a fit for the Head of Product Design role, we'd love to get to know you!