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Laboratory Assistant/ Client Support Specialist

FYR Diagnostics

Laboratory Assistant/ Client Support Specialist

Missoula, MT
Full Time
Paid
  • Responsibilities

    FYR Diagnostics is a fast-growing Missoula, MT-based biotechnology company developing a powerful portfolio of biomarker detection technologies. FYR Diagnostics’ mission is to commercialize and implement these novel technologies to enable the accelerated diagnosis of human diseases.  

    FYR Diagnostics is currently seeking a Full-time Clinical Operations Assistant to assist with COVID-19 testing logistics.

    DESIRED START DATE: February 7th, 2022

    HOURLY RATE: $15-21

    ROLES & RESPONSIBILITIES:  

    • Assemble test kits for distribution to our clinical partners 

    • Intake and prepare clinical samples for testing  

    • Help with lab upkeep and organization 

    • Communicate and work together as a team to anticipate and resolve issues 

    • Receive clinical samples and packages 

    • Manage calls and texts to our customer support phone line 

    • Assist in client onboarding and problem resolution

    KEY TRAITS & SKILLS:  

    • Self-starter 

      • FYR Diagnostics is fast growing startup. We are seeking employees with entrepreneurial mind sets who can adapt with FYR Diagnostics’ dynamically changing needs.

       

    • Attention to detail 

      • FYR’s work impacts the lives of others, and as such, we must pay extra close attention.

       

    • Community-minded 

      • We pride ourselves on caring about those around us, including co-workers, clients, and the general public.

      

    CORE REQUIREMENTS:  

    • Ability to lift up to 15 lbs. with or without reasonable accommodations 

    • Ability to use multiple computer programs at one time 

    • Ability to answer phones

    NICE-TO-HAVE:  

    • Experience working with and handling personal health information 

    • Experience in a clinical laboratory setting, including handling clinical samples  

    • Education in a scientific field 

    • Experience in sterile technique 

    • Research lab experience

     

    BENEFITS

    • Healthcare
    • Dental
    • Vision
    • Health & Wellness Monthly Credit
    • Mental Health Coverage
    • Educational and Leadership Book Coverage
    • Short/Long Term Disability
    • Life Insurance Policy
    • PTO/Vacation

    Those who work with FYR Diagnostics are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels. FYR Diagnostics is proud to be an Equal Opportunity Workplace.