Do you have a passion for making a difference in the lives of others?

Are you someone who sets and achieves goals?

Do you want to work for a patient care organization that is committed to the health and wellness of individuals of all ages?

FYZICAL Therapy and Balance Centers is in search of a full-time, Regional Administrative Support team member.

The Regional Administrative Support position is a key member of the client relationship team. The Regional Administrator Support will mentor and provide leadership to less experienced team members through subject-matter expertise and provide training when needed. The Regional Administrative Support will identify process improvements and lead related projects or improvements as a result. This position will be responsible for the supervision of all Client Care Specialists at each location; for a weekly travel plan which will be coordinated for maximum effectiveness; for quality assurance audits for each office; and for monitoring the referral management module at each location, assist the CCS and encourage follow up as needed.

Essential Duties and Responsibilities

Supervision of the Client Care Specialists at each location

Performs quality assurance audits for each office

Travels to locations to provide training, support and back-up

Communicating and implementing updates, changes and any or all new policies and procedures

Compiles and analyzes data and statistics, reporting as requested by management staff

Be available to the billing department to assist with billing and insurance issues as they arise

Must cover CCS scheduled work positions in the event of call-offs, vacations or emergencies.

Key Skills & Attributes

Ability to communicate effectively and efficiently, available throughout each work day via email and phone

Experience and comfort with utilizing a variety of computer applications including, but not limited to Email, Excel and patient scheduling system

Ability to multitask and be flexible--comfort in jumping back and forth between meetings, calls, analyzing client's needs, working with internal staff to resolve issues and handling accordingly.

Ability to maintain a calm and friendly demeanor with clients, insurance companies and co-workers

Candidate must be experienced and comfortable with computers, typing and scheduling programs

Strong management skills

We provide 100% employer paid health, dental and vision insurance for every eligible employee.

We also offer supplemental insurance with AFLAC and 401K Plan.

FYZICAL Therapy and Balance Centers is a leading provider of physical therapy, rehabilitation, balance and vestibular retraining, and athletic training services. We are a value driven, hospitality-based organization seeking to provide the highest caliber of rehabilitative services possible.

Be a part of changing people’s lives for the better.