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Medical Front Office

FYZICAL Richmond

Medical Front Office

Richmond, CA
Full Time
Paid
  • Responsibilities

    We are in search of a Medical Assistant for front office duties and also patient care. Candidates must also project a warm, enthusiastic and friendly demeanor in client and colleague interactions. Fluency in Spanish is an asset. Candidates must have knowledge in aspects of AR/billing, filing, denials, EOB, navigation of insurance websites, printing paper claims for Worker's Compensation and private insurance carriers, aging of accounts, printing patient statements and posting payments from insurance companies. Please email resumes to mscerri@att.net.

    Main Job Tasks and Responsibilities

    greet patients

    data entry skills are ESSENTIAL

    send out billing statements to patients and insurance companies

    register patients according to established protocols

    assist patients to complete all necessary forms and documentation including medical insurance

    ensure patient information is accurate including billing information

    inform patients of medical office procedures and policy

    maintain and manage patient records

    move patients through appointments as scheduled

    answer incoming calls and deal with inquiries

    transfer calls as required

    schedule patient appointments

    collect co-pays and payments

    report statistics as required

    obtain external medical reports as required by medical professionals

    respond and comply to requests for information

    deal with incoming and outgoing post

    complete other clerical duties as assigned

    maintain stock of forms and office supplies

    ensure reception area is well maintained, neat and clean

    safeguard patient privacy and confidentiality

    Education and Experience

    high school diploma

    knowledge of medical terminology, procedures and diagnosis

    knowledge of computer and relevant software applications

    knowledge of general administrative and clerical procedures

    working knowledge of healthcare insurance preferred

    Key Competencies

    communication skills

    multi-tasking

    flexibility

    time management

    organization

    scheduling

    professionalism

    information collection and management

    planning and organizing

    attention to detail

    customer service skills

    adaptability

    confidentiality