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Physical Therapy Front Desk Associate

FYZICAL Therapy & Balance Centers of MetroWest

Physical Therapy Front Desk Associate

Southborough, MA
Full Time
Paid
  • Responsibilities

    We're a different kind of medical office. When you walk in, it isn't silent. You are greeted by someone with enthusiasm, and they know who you are. When you come here, you're family. Since the Front Desk Associate is the face and voice of our business, we need someone who loves interacting with people and whose attention to detail is unrivaled.

    FYZICAL MetroWest has been providing the highest quality of care to the communities of MetroWest for fifteen years. Our second location in Southborough opened 2 years ago and is blossoming. We see patients from infants to geriatrics, and for almost everything that ails the musculoskeletal system.

    Job Responsibilities:

    Greeting patients

    Managing the schedule for 1-2 therapists (including scheduling, cancelling, rescheduling, and balancing workload)

    Collecting copayments/deductible payments/fees

    Up-servicing patients by being knowledgeable about our additional services and products

    Filing/scanning

    Medicare certification tracking (faxes)

    Assisting therapists as needed with cleaning clinic

    Other general office administration and marketing tasks as assigned

    Qualifications:

    Superb interpersonal skills

    Unrivaled attention to detail

    Incredible multitasking skills

    High-level logic skills

    Computer knowledge

    Minimum 1 year experience in a medical office setting

    High school diploma, college degree preferred

    Hours are Monday and Wednesday, 9:15am to 6:15pm, Tuesday, Thursday, and Friday, 8:15am to 5:15pm, with an hour for lunch.

    $14/hour, commensurate with experience, plus benefits (matching 401K, health and dental, LTD/STD, life insurance, PTO and paid holidays)