Physical Therapy Technician/Administrative Assistant
FYZICAL Therapy & Balance Centers of MetroWest is looking for a Physical Therapy Tech/Administrative Assistant - someone who is super-amazing, just loves people, and loves providing excellent customer service. We are a fun and professional physical therapy practice, treating and helping patients through pain and recovery from injuries and surgeries. We offer quality care, we follow-up with patients and we love what we do. We help people live happier, healthier and pain free lives. We do what we love and help the community in the process. We are fantastic at what we do and it shows -- just ask our patients!
Qualifications:
Positive, confident, energetic, motivating
Associate degree or higher
At least 1 year of experience in an outpatient physical therapy clinic or personal training environment
Adept with technology
Incredible attention to detail
Strong interpersonal and customer service skills
Able to precisely follow directions from medical professionals
Responsibilities:
Answer phones
Greet patients, check them in/out
Collect copayments and other fees
Scan/file documentation into patient charts
Marketing tasks as assigned
Observes patients during treatments and reports orally to the physical therapist
Files exercise flowsheets as necessary
Keeps treatment areas (tables, equipment, and gym area) neat and clean
Keeps machines clean and in working order and lets the manager know if any problems arise
Cleans hydrocollators on a weekly basis, cold pack machines and other equipment as necessary
Assists in escorting patients to treatment areas
Prepares the treatment areas for patient care
Prepares modality treatments as supervised by the physical therapist including electrical stimulation, laser therapy, hot/cold packs, and other modalities
Performs supply inventory and unpacks/checks-in supply orders
Keeps supplies in orderly fashion
Maintains work area in a clean and orderly fashion
Adheres to HIPAA/OSHA regulations
Upsells clients as appropriate
This is a full-time position, Monday through Friday, working 8:15am - 5:15pm on Tuesdays, Thursdays, and Fridays, and 9:15am-6:15pm on Monday and Wednesday. As a full-time employee, you are eligible for all benefits offered: paid time off, paid holidays, 401K with matching funds, long term disability, short term disability, life insurance, health insurance, and dental insurance.Differently-abled candidates encouraged to apply!