Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
The EiRAM Group, a rapidly growing Woman-Owned SBA Certified 8(a) company, is expanding its operations in the DC area! We are seeking an experienced Facilities Coordinator to join our growing team!
The Facilities Coordinator provides expert advice, guidance, and assistance to the OBO Chief, Facilities Branch Chief, and Facilities Branch Space Management/IWMS team on matters to support the Facilities Service Desk in monitoring and responding to the Facilities mailbox e-mails and monitoring the Facilities requests over the phone. The Facilities mailbox requires support weekdays (except federal holidays) between the hours of 7:00am and 6:00pm. This is not an IT role.
Duties include the following:
Provides assistance to the Facilities and Space management teams to ensure the successful completion of SEC/facility site(s) needs.
Responds to SEC inquires and concerns and ensures timely and quality service. Maintains the standard of a maximum response time of 15 minutes to any SEC email or request.
Creates uniform work orders and distributes/disseminates work orders to facility and space teams, subcontractors and vendors and follows up with requestors to ensure customer satisfaction.
Communicates work orders to appropriate staff and assists management in resolving problems.
Provides reports on open and closed work orders and checks status with the appropriate teams/individuals assigned tasks.
Maintains files on work orders, proposals, and department files. Communicates to vendors on necessary internal procedures and assists with facility/space inspections on site(s) as required.
Inputs paper inventory into established database for SEC Headquarters, implementing a system that allows for proper count and to maintain adequate levels of paper supply. Provides paper delivery report to Facilities staff.
Handles and disseminates to appropriate team members all incoming email and phone requests from Headquarters and from regional offices and ensures they are properly executed.
Acts as liaison with the SEC transportation contract/vendor.
Serves as the lead for the furniture locking controls, fulfilling customer requests in a controlled manner to ensure the correct person has access to their secure files/items. Places requests to the designated Facilities staff to order locking mechanisms and keys required.
Coordinates large meetings/events at the SEC with the customer and other Facilities staff members.
Supports the evaluation of all incoming Service Desk and management requests gathered in face-to-face meetings that involve moves, ergonomic evaluations and equipment, and furniture. Requests and coordination of services such as material handling laborers, additional material handling laborers, trucks and drivers, furniture installers, or other help desk personnel.
Assists in working with Divisions’ administrative officers or operations managers independently for smaller projects and in conjunction with the furniture lead in the Facilities Branch for larger projects.
Develops and implements move coordination schedules, strategies, and special requirements for relocation projects.
Walks the site to identify furniture requirements before a move.
Obtain plans required to communicate office layouts to material handling laborers (movers) and installers.
Provides support as required for the following: Facilities Service Desk / Move Management/ Ergonomic Programs/ Transportation Services.
Flexible work from home options available.