Job Description

** Essential Functions** :

1. Adhere to guest service requirement listed above.

2. Adhere to established department and property policies and procedures regarding guest service standards.

3. Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.

4. Participate in programs that involve coaching, monitoring, and developing team members for improved performance.

5. Responsible for oversight and coordination of Facilities directed, property-wide projects, which includes but is not limited to: * Management Business Objectives (MBOs) and Business Plans * Facilities and Design & Construction contracts * * Property preventative maintenance program

   • Guest service initiatives, such as committee oversight, support of training initiatives, auditing methods, etc.
   • Property-wide and cross-departmental meetings
   • Construction projects – as a liaison, providing support to the Facilities Director, Corporate Construction and Corporate and Property Operations Teams
   • Leased outlets oversight – as a liaison between the outlet managers/personnel and property management/personnel
   • Quality control initiatives, such as facility walkthroughs, safety program participation, etc.Develop and complete tracking / reporting requirements relevant to the areas mentioned above and others as assigned.
     • Remain up-to-date on progressive and innovative business, management and service-industry practices. Provide recommendations on modifying existing practices at Ameristar Casino Kansas City to improve advantage over market competitors.
     • Perform related duties as assigned by the Facilities Director.
     • Be courteous, fair, prompt and professional in all business related activities.
     • Develop and maintain specifications to ensure company standards are met.
     • Represent the company at Community Events and Property Functions.
     • Participate in inspections, operations planning, and strategy sessions.
     • Review operations and make recommendations to the Facilities Director.

Qualifications

** Skills and Qualifications** :

1. College degree with a concentration in Construction or related field, plus five years experience in a Facilities position; or equivalent combination of education and experience.
2. Must have the ability to function independently within the parameters of Pinnacle Entertainment.
3. Excellent verbal and written communication required, with superior administrative skills.
4. Working knowledge of Microsoft Word, Excel, and Outlook is required, with experience using Microsoft Access and project management software preferred.
5. Excellent organizational skills are essential.
6. Possess good human relation’s skills.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.