Job Description

As a Facilities Services Coordinator, you help create a secure, efficient, and welcoming workplace environment that supports CyberArk’s mission and culture. You bring a proactive, solutions-oriented mindset to daily operations, ensuring that the office runs smoothly and that employees and visitors have the resources they need to stay productive and connected. Your adaptability, attention to detail, and commitment to service excellence help drive a workplace experience that reflects CyberArk’s values and high standards.

Key Responsibilities:

• Coordinate general maintenance and repairs for assigned equipment and facilities including systems furniture, door hardware, plumbing, HVAC, painting and others as assigned
• Conduct scheduled audits to ensure office spaces and conference rooms are clean, functional, and well-stocked.
• Support facilities director with invoice tracking and reconciliation
• Monitor employee request ticket queue and complete requests within assigned scope
• Conduct ergonomic evaluations and modify workstations accordingly
• Support space management tasks such as: New Hire desk set up, move request coordination and space audits
• Lead shipping and receiving operations, ensuring timely and accurate handling of packages.
• Support Facilities Director with invoice tracking and reconciliation
• Maintain office signage
• Maintain office supplies and stock supply stations as needed
• Support onsite meeting and event requests, room set ups, catering needs, and event supplies
• Contribute to maintaining emergency response and office safety programs
• Provide backup support for reception as needed.
• Perform other duties as assigned to support the team and office operations.

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Qualifications

• Ability to work onsite in our Newton, MA headquarters. Regular schedule of 7:30-4:30 Monday through Friday
• 3+ years of experience in a corporate or hospitality environment
• Familiarity with HVAC, Plumbing, and electrical systems
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint, PowerPoint); experience with ServiceNow or other CMMS systems is a plus.
• Excellent customer service, interpersonal, and communication skills.
• Ability to manage multiple tasks in a fast-paced environment with efficiency and grace.
• Be able to lift 30-50 lb.

Additional Information

CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

We are unable to sponsor or take over sponsorship of employment Visa at this time.

The salary range for this position is $65,000 – $95,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.