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Assistant Property Manager

Fairfield Property Management

Assistant Property Manager

Shreveport, LA
Full Time
Paid
  • Responsibilities

    JOB SUMMARY

    The Assistant Property manager provides office support in all areas of the management of their assigned property. Under the direction of the Property manager, they will manage the day-to-day operations of the community, provide assistance in leasing, collections, resident services and maintenance administration.

    MAJOR DUTIES AND RESPONSIBILITIES

    Duties may include, but are not limited to:

    General clerical and office duties, including answers incoming telephone calls and regularly checks phone messages; processing applications and corresponding paperwork; maintenance of resident files; purchasing office, cleaning and maintenance supplies as directed

    Collects and posts rent payments; inputs additional payments or information needed into FPMs computer system.

    Shows and leases apartments.

    Maintains current availability/waiting lists and contacts prospects.

    Takes deposits to bank as applicable. Scans bank deposits and captures online payments.

    Prepares and delivers 5-day notices for non-payment of rent; files evictions on non-payment and/or NSFs uncollected.

    Pays FPL and water bills (Federal).

    Schedules vendors, issues purchase orders.

    Maintains daily totals taken from daily batch control.

    Maintains current information for courtesy officers.

    Sends all purchase orders, billings, on-call work orders, and/or necessary paperwork to home office.

    Sends occupancy reports to home office as required.

    Investigates resident complaints/concerns.

    Collects rent from tenants.

    Accompanies pest control representative to check on upkeep of apartments.

    Moves in tenants. Ensures all required forms are included in file and obtains all necessary signatures. Ensures Check-In forms are completed and signed by both Parties.

    Supervises property staff in the absence of the property manager.

    Travels to home office and other properties as necessary to provide support and/or resolve issues.

    Maintains Material Safety Data Sheets (MSDS) book with current information and ensures all employees know location of book.

    QUALIFICATIONS

    High school diploma or GED required.

    Six months to one year of property management or related experience preferred.

    COS or TCS certification required or must obtain within first year of employment.

    Ability to communicate effectively and professionally, both verbally and in writing.

    Ability to work in a professional, courteous, cooperative, tactful, and patient manner with residents, FPM employees, vendors, suppliers, and members of the public.

    Self-motivated to work independently with little guidance.

    Good time management skills. Ability to multitask, prioritize and flexibility to adjust work priorities as necessary.

    Good organizational skills, attention to detail, and retention skills required.

    Excellent telephone etiquette.

    Proficient in MS Word, MS Excel, MS Outlook, and ability to learn other software as needed; accurate typing skills; ability to proof and correct work before finalized.

    Supervisory experience or training preferred.

    Ability to maintain reliable transportation, a current and valid driver’s license, and vehicle insurance.