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Client Services Associate

Falcon Fulfillment

Client Services Associate

Shepherdsville, KY
Full Time
Paid
  • Responsibilities

    Job Description

    RESPONSIBILITIES AND EXPERIENCE:

    • A self-starter who understands importing, order fulfillment, logistics services, 3PL, eCommerce, and distribution.

    • Excellent communication skills and ability to quickly assess solutions for existing and new clients.

    • Partner with the sales team to maintain accurate records and sales plan forecasting.

    • Solid understanding of client relationship management and a sales pipeline, reporting and maintenance of customer information and contracts.

    • Proven ability to effectively manage client communication and facilitate internal communications related to client roadmap, support, and new initiatives.

    • Excellent organization, multi-tasking, listening and problem-solving skills.

    EDUCATION:

    4+ years client management/support experience.

     

    Company Description

    Headquartered in Salt Lake City, Utah, with Fulfillment centers in Salt Lake City, UT and Shepherdsville, KY; Falcon Fulfillment is a full-service supply chain management company specializing in pick, pack, shipping and logistics. Connected to over 32 different shopping carts including Amazon, Shopify, WooCommerce, InfusionSoft, Amazon, Ebay, Jet and Walmart to mention a few, we provide full service omni-channel fulfillment ad supply chain logistics including: import/export services, customs clearing, LTL shipments, inventory management, kitting services, pick/pack/ship (direct to consumer, Amazon FBA, Amazon FBM, and wholesale), printing services and more. Looking to join a fast-paced dynamic company? Apply today and come grow with Falcon!