Benefits:

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Family Engagement Specialist – Preschool & Childcare

Location: The Learning Experience – Gaithersburg, MD Pay: $27 per hour Schedule: Full-Time, Monday–Friday Language Requirement: Bilingual English/Spanish

Where Early Childhood Education Meets Family Experience

The Learning Experience – Gaithersburg is seeking a warm, energetic, and highly personable Family Engagement Specialist to help create an exceptional experience for current and prospective families.

This is a unique role for someone who understands childcare but also loves working with people. You'll spend part of your day welcoming families, answering questions, supporting enrollment conversations, conducting tours, and building relationships—and you'll also be comfortable stepping into classrooms when our teaching teams need additional support.

The ideal candidate has preschool or daycare experience, speaks both English and Spanish, and brings the confidence and customer-service mindset often found in hospitality, retail, sales, or other family-facing roles.

What You'll Do

Family Engagement & Enrollment

Create a warm, welcoming first impression for every family entering the center

Connect with prospective families and help them learn about our programs

Conduct engaging center tours and confidently communicate what makes The Learning Experience special

Follow up with prospective families and support them throughout the enrollment process

Answer questions regarding programs, classroom experiences, schedules, and enrollment

Build meaningful relationships with current families and help ensure an exceptional ongoing experience

Communicate with both English- and Spanish-speaking families

Support family events, community outreach, and enrollment initiatives

Classroom Support

Step into Infant, Toddler, Preschool, and other classrooms when additional support is needed

Assist teachers with classroom routines, transitions, meals, activities, and supervision

Engage positively with children through play and developmentally appropriate activities

Help maintain required classroom ratios and a safe learning environment

Work collaboratively with teachers and center leadership

What We're Looking For

Fluent/bilingual in English and Spanish required

Previous professional experience in a preschool, daycare, childcare center, or early childhood education environment strongly preferred

Strong customer service and relationship-building skills

Previous sales, retail, hospitality, customer service, or enrollment experience is a major plus

Comfortable speaking with prospective families and conducting tours

Confident, outgoing, organized, and professional

Able to move comfortably between administrative/family-facing responsibilities and classroom support

Must meet Maryland childcare licensing requirements applicable to classroom support

What We Offer

$27 per hour

Full-time Monday–Friday schedule

A unique role combining early childhood education, family engagement, and enrollment

Professional development and opportunities for advancement

Employee childcare discount

Supportive leadership and collaborative team environment

Apply Today

If you have childcare experience but also love connecting with people, providing exceptional customer service, and helping families make important decisions, this could be the perfect next step in your career.

Join The Learning Experience – Gaithersburg and help ensure every family feels welcomed, informed, supported, and excited to be part of our school community.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.