Why Us: Are you a Medicaid Clerk with a passion for helping clients leave their legacy to their families? Family First Firm, the largest elder law firm in Florida with over a decade of commitment to serving our community, is seeking a dedicated and skilled Medicaid Clerk to join our esteemed team of professionals. Benefits: • Generous PTO: Enjoy 120 paid time-off hours annually, promoting work-life balance and overall well-being. • Free Estate Planning Services: Access complimentary estate planning services, showcasing our commitment to employee financial security. • Company Team Building: Participate in quarterly off-site events that allow our team to bond, grow, and develop. • 401k with Matching: After 90 days of employment, participate in our 401(k) program with employer matching, securing your financial future. • Medical Insurance: Benefit from employer-sponsored medical insurance, ensuring your health and well-being are taken care of. • Supplement Insurance (Vision, Dental, Short-term Disability, etc.): Additional employee-paid insurance coverages that complement medical insurance for the overall well-being of the employee. • Ongoing Training and Career Development Opportunities: Programs and resources offered to employees to enhance their skills, knowledge, and career growth within the company. • Parental Leave: Paid time off specifically designated for new fathers and mothers to care for and bond with a newborn or adopted child. Responsibilities: Role Objectives: A Medicaid Clerk will support the Medicaid department with document and record management as well as client communication. As an integral team member, their contributions significantly enhance the efficiency and effectiveness of the Medicaid process. • Strategy Sessions and Signings: Schedule, coordinate, and participate in strategy sessions and client signings. • New Client Onboarding: Ensure smooth onboarding of new clients by collecting essential information and documentation. • Document Collection and Management: Maintain an organized system for collecting, storing, and managing client documents and records while verifying the completeness and accuracy of collected documents. • Supporting Case Managers: Collaborate with case managers to provide administrative support for client cases. Act as a point of contact between clients and case managers, relaying important information. • Client Communication: Maintain regular and effective communication with clients to address inquiries and provide updates on the status of their cases while fostering a positive and professional client-service relationship. Qualifications: Requirements: • High school diploma or equivalent: Possess a high school diploma or equivalent. • Computer Literacy: Above average in computer skills. • Communication Skills: Able to effectively communicate both orally and written. Compensation: $43,264 yearly

• Role Objectives:A Medicaid Clerk will support the Medicaid department with document and record management as well as client communication. As an integral team member, their contributions significantly enhance the efficiency and effectiveness of the Medicaid process. • Strategy Sessions and Signings: Schedule, coordinate, and participate in strategy sessions and client signings. • New Client Onboarding: Ensure smooth onboarding of new clients by collecting essential information and documentation. • Document Collection and Management: Maintain an organized system for collecting, storing, and managing client documents and records while verifying the completeness and accuracy of collected documents. • Supporting Case Managers: Collaborate with case managers to provide administrative support for client cases. Act as a point of contact between clients and case managers, relaying important information. • Client Communication: Maintain regular and effective communication with clients to address inquiries and provide updates on the status of their cases while fostering a positive and professional client-service relationship.