Are you interested in working with a company that values people and has a passion for service? Do you want to become part of an organization that cares about your personal and professional growth? If you have answered YES to these questions, then you should consider working for FPS!

Family Preservation Services (FPS) of North Carolina has collaborated with Pathways.

SUMMARY

The Coordinator is responsible for the development of staff competence in service delivery and the management of staff productivity in accordance with regulatory requirements and FPS Policy, Mission and Philosophy. The Coordinator reports directly to and receives supervision from, the Department Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Enhance staff’s ability to perform by teaching and modeling technical knowledge and skills, time management, communication skills, and conflict management skills.

Provide regular individual and/or group supervision as appropriate.

Supply staff with regular feedback, coaching and constructive criticism on job performance.

Implement and monitor corrective action plans. Conduct performance evaluations.

Identifies unmet training needs.

Conduct staff meetings, case consultation, in service trainings and other staff development activities.

Ensure service delivery is performed in accordance to agency mission, policies and philosophy.

Manage staff’s adherence to Medicaid, LME, and Division (MH/DD/SAS) guidelines.

Track and monitor the progress of individuals and families receiving services. Collect and apply data to improve client outcomes.

Track and monitor that staff are appropriately assessing needs of recipients, developing appropriate treatment plans, providing best-practice interventions, accessing resources available and supporting consumer’s movement across levels of care as appropriate.

Manages staff’s participation and adherence to the requirements of “first responder” crisis response on a 24/7/365 basis to consumers experiencing a crisis.

Meet the organization’s quality improvement and evaluation requirements.

Delegate and oversee work assignments.

Submit timely documentation and progress reports as requested.

Manage staff’s adherence to productivity expectations.

Identify staffing needs. Recruit, interview, hire and train new staff.

Cooperatively and actively participate in all assigned staff and supervisory meetings as well as in service trainings and staff development activities.

Provide Community Support services or other functions of a Qualified Mental Health Professional [QMHP] as appropriate, necessary and/or required.

Participate in program design and development.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL

This position requires travel of approximately 10% of the time.

REQUIRED EDUCATION AND/OR EXPERIENCE

Bachelor’s Degree in Human Services

2 years of administrative and/or managerial experience

PREFERRED EDUCATION AND EXPERIENCE

5 years related experience and/or training,.

FPS is committed to creating the best possible work environment for our team members and offers the following total rewards package:

Competitive Salary

Paid Vacation Days

Paid Sick Days

Holidays

Medical, Dental, Vision including a Health Savings Account

Health, Dependent and Transportation Flexible Spending Accounts

401 K Match 50% of the first 6% of eligible compensation up to an annual maximum of $750

Basic and Optional Life Insurance for Employee, Spouse and/or Dependents

Mileage & Cell Phone Reimbursement

Training, Development and Continuing Education Credits for licensure requirements

Opportunities for advancement! As we grow, you grow with us!

FPS or any its subsidiaries does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law. FPS is an Equal Opportunity Employer and a Drug Free Workplace.