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Regional Coordinator - 1086750

Family Preservation Services, LLC. of North Carolina

Regional Coordinator - 1086750

Asheville, NC
Full Time
Paid
  • Responsibilities

    SUMMARY

    The Regional Coordinator, under the supervision of the State Director or Regional Director, is responsible for supervision and coordination of all clinical and financial aspects of FPS. The Regional Coordinator is responsible for the supervision of Managers, Coordinators, Team Leaders and regional administrative staff. The Regional Coordinator performs liaison functions with referring agents and is responsible for quality management of all clinical functions. He/she will perform related duties as required.

    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Personnel management to include participating in any disciplinary action that may need to take place

    Maintaining and monitoring the financial aspect of the provision of services and effectively working within budgetary constraints.

    Responsible for the oversight of Program Regulations (both fiscal and reporting requirements).

    Clinical records oversight (management and supervision).

    Coordinates with the referring agent, the treatment team and the client / family to supervise and monitor the treatment goals and objectives for all FPS cases.

    Investigates and mediates complaints and/or concerns between staff and client / families, staff and referring agents and collateral sources.

    Participate in all assigned administrative, supervisory, staff and team meetings; participate in in-service training and staff development activities as scheduled.

    Participates in developing and monitoring programs, policies, procedures and practices in keeping with FPS and community standards as well as with Contract and Licensure requirements.

    Coordinates with Managers / Directors / Team Leaders to develop and administrate the key functions of FPS.

    Maintains positive community, customer and client relations; presents information on FPS services as required.

    Maintains accurate supervisory and administrative records as required; submits all reports in timely fashion.

    Participate in staff evaluations.

    Participates in Quality Improvement or Compliance activities and projects as needed or as assigned.

    Knowledge Of:

    The principles and practices of effective program management

    Expanded principles of psychology, social work, juvenile justice and other social sciences

    Family Systems approach to treatment

    Crisis Intervention and management

    Needs Assessment techniques and strategies

    Problem-solving and conflict-resolution

    Substance Abuse, its indicators, effects, treatment

    Parenting Skills and Behavior Management techniques

    Community Resources and services

    Cultural diversity and value systems

    Contemporary social and economic conditions and related issues

    Child welfare laws, regulations and guidelines

    Mental Health, Juvenile Justice, Education and related service systems

    Skills In:

    Communicating effectively, both orally and in writing

    Planning, organizing and directing clinical and operational activities

    Training, coordinating and evaluating the work of direct care and support staff

    Conducting individual, family and community needs assessments; developing, implementing and evaluating related services

    Analyzing situations and information, and using sound judgment to make decisions and determine appropriate course(s) of action

    Establishing and maintaining professional relationships with client / families, staff and community agents

    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    SUPERVISORY RESPONSIBILITIES

    Supervision of all staff in the assigned region.

    Responsible for the overall direction, coordination, and evaluation of program units throughout the Region.

    Assures the completion of supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate.

    TRAVEL

    This position requires travel of approximately 50% of the time.

    REQUIRED EDUCATION AND/OR EXPERIENCE

    3 years of increasing responsibility and/or management experience.

    PREFERRED EDUCATION AND EXPERIENCE

    Bachelor’s Degree in Human Services

    5 years related experience and/or training, licensure preferred.

    CERTIFICATES, LICENSES, REGISTRATIONS

    None required

    QUALIFICATIONS

    Language Skills

    Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

    Mathematical Skills

    Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

    Reasoning Ability

    Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    ADDITIONAL ELIGIBILITY QUALIFICATIONS

    Mentoring skills

    Ability to work as team member

    Organizational skills

    Communication skills

    Ability to travel and work at multiple locations

    Understanding of systems of care and reimbursement structures.

    Pathways is committed to creating the best possible work environment for our team members and offers the following total rewards package:

    Competitive Salary

    Paid Vacation Days

    Paid Sick Days

    Holidays

    Medical, Dental, Vision including a Health Savings Account

    Health, Dependent and Transportation Flexible Spending Accounts

    Basic and Optional Life Insurance for Employee, Spouse and/or Dependents

    401 K Plan

    Mileage & Cell Phone Reimbursement

    Training, Development and Continuing Education Credits for licensure requirements

    Opportunities for advancement! As we grow, you grow with us!

    Pathways or any its subsidiaries does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law. FPS is an Equal Opportunity Employer and a Drug Free Workplace.